Monterey and Pacific Grove Auto Repair

Monterey : (831) 375-9571
550 E. Franklin St. ,Monterey, CA 93940
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Pacific Grove : (831) 372-6575
1123 Forest Ave. ,Pacific Grove, CA 93950
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5

Excellent customer service.

5

First thanks to AAA for towing us to Pacific Motors. Within the first 1/2 hour the problem was diagnosed, part ordered, and date of possible completion. The car is now running great. Their service included a drive to the airport to get a rental and they stayed until the rental was complete. We were told, "we are not going to leave your luggage on the sidewalk". The car repair was complete on the date stated and we made our 4 1/2 hour drive home with no problem. They are the greatest! Thank You

5

I recommend this shop to anyone who's looking for a reputable repair facility!! Outstanding customer service and repairs, not to mention their shuttle which is a huge bonus!!

I am glad we are meeting your expectations! Let me know if there is anything else we can do to help with the BMW. Thank you for sharing the news with your friends!

- Monterey
5

Communication is clear, respectful and thorough. Customer service is a high priority for Kevin and his staff, who perform their work with integrity and transparency.

5

Prompt, treated well, explained everything....... excellent service. Thank you!

5

Vehicle was serviced promptly and properly... a couple of other issues that were not scheduled were addressed as well, all in the same day....

5

Kevin and his staff are the best. Very knowledgeable, and professional. No beating around the bush. They keep us informed and there are never any surprises. We recommend them to all our friends.

5

Kevin and his staff have always been very good to us. Great service, timely in nature, and very fairly priced. I have nothing but praise and confidence in them.

5

Extremely friendly and helpful! Thank you guys! We did get home safe! Teri, Kristin & Lela

5

Everyone was so kind and helpful. Great doing business with them.