★★★★★ I brought my vehicle in for a significant amount of work over two separate visits. During the first visit, the team replaced my catalytic converter and completed several other repairs. A week or two after I got my car back, I noticed the original noise that brought me in was still present. I returned to the shop, and they quickly identified the issue as a gasket-related problem and repaired it at no charge. I appreciated that they stood behind their work and made it right. During my second visit to complete additional repairs, I experienced another issue after picking up my vehicle and noticed a strong gas smell. It was eventually traced to a punctured gas line. While we disagreed about the cause, I was impressed with how professionally and respectfully the situation was handled. We were able to discuss our differing perspectives calmly and constructively, and I felt heard throughout the process. What truly sets this shop apart is their customer service—especially the woman at the front desk. She is, without question, one of the best customer service professionals I have ever worked with. She is knowledgeable, communicative, patient, and genuinely cares about her customers. It's easy to provide good service when everything goes smoothly, but her professionalism really stood out when dealing with a challenging situation. She listened, understood my concerns, and handled everything with empathy and grace. Because of her and the team's willingness to stand behind their work and address concerns professionally, I would not hesitate to recommend this shop to others. Five stars.