Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Beatrice and Erika were AWESOME! They saved our vacation! Beatrice and her team fixed our car and it runs better than ever! For honest, friendly, and reliable service, go to this car repair shop!

5

Relatively resetting loose cabling in the engine area to eliminate a knocking sound

5

The hatch back on our SUV was not functioning properly, and the dealer where we bought the car wanted to replace the "computer parts" at an outrageous price. Pacific Motor was able to "reboot" the system at a fraction of the price, and it has functioned perfectly ever since.

5

5

Excellent service! Oil change, brake fluid replacement and standard Lexus maintenance at very reasonable price compared to the local Lexus dealer cost.

5

Beatrice is very welcoming when you come in and the Staff has done a great job on my Vehicles!

5

Have been taking my Mini Cooper to Pacific Motors for the past 10 years since I bought it. Has always been a positive experience. This last time Erika made sure everything we agreed on got taken care of on time. Communication was good by phone and email. I wouldn't trust my car to be worked on anywhere else whether it is just an oil change or something more major. Is it cheap? No, but you get what you pay for. 👍 Thank you for continued outstanding service. Sally Bagley

5

Beatrice and her staff are professional and polite. Love the communication with the app. Makes getting your car worked on easy!!!

5

I broke down on HWY 1 many miles from home and late at night. My car ended up at Pacific Motors since that was the closest AAA associated shop. My experience with PM was excellent. Kyle at the front desk was proactively communicative when the shop opened at 8am. Later, he delivered the bad news about my van in a professional and helpful way. I felt the team went above and beyond to diagnose a difficult and potentially dangerous electrical problem. And then, when I had to arrange for AAA to tow my van home, Kyle and team worked with me to make that easy.

4

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.