Local Shuttle
Waiting Room
After Hours & Early Bird Drop-Off
After Hours & Early Bird Pick-Up
AAA Top Shop Winner for '23 ‘24 ‘25
Voted Monterey Weekly’s
Best of Monterey County!
Monterey
550 E. Franklin St., Monterey, CA 93940
Pacific Grove
1123 Forest Ave., Pacific Grove, CA 93950
Auto Repair in Monterey, CA and Pacific Grove, CA
Welcome to Pacific Motor Service!
Pacific Motor Service is a family owned automotive maintenance and repair company with a focus on providing world class customer service for the Monterey Peninsula. We make maintaining and repairing your vehicle convenient, with online scheduling and shuttle service as well as providing free rental cars for major repairs. Our staff has technical expertise to diagnose and repair all major domestic, Japanese and European makes and models.
Pacific Motor Service emphasizes the importance of effective communication and client engagement. We have an exceptional capability to meet clients where they are; providing clear, articulate descriptions and explanations, we transform difficult to understand information into actionable knowledge. We also strive to bring out the best in our team, focusing on personal and professional development, resulting in a fundamentally leadership-oriented enterprise.
AAA Approved
Auto Repair
AAA only certifies the shops that meet the highest criterion. When you go to a AAA certified shop, you can always be sure you're in great hands.
Our
Warranty
Pacific Motor Service offers a 3 Year/36,000 Mile Napa Peace of Mind Nationwide Limited Warranty on all services and repairs performed at their shops.
Tire Quote
In Seconds
Our tire module provides a quick and easy way to get the perfect tire for your vehicle. Finding a tire that fits your exact needs and price range is just a few clicks away.
Free Shuttle
Service
If you need a rental car, we can provide one to you at a discounted rate. Pacific Motor Service is here to help you with your transportation needs while your vehicle is in our shop.
Our Values
Perseverance:
The signature of perseverance is having the fortitude to overcome any obstacle in your path, regardless of its difficulty or of the investment of energy and resources necessary to complete the mission.
Our Standards
Systems:
Successful systems are central to successful businesses. Nobody talks about entrepreneurship as survival, but that’s exactly what it is. Running my first shop taught me that business is not always financial science. It’s continually improving the systems and developing the people whom those systems support.
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AAA Certified
AAA Certified shops must adhere to strict standards of excellence. From the parts used, to the qualifications of the technicians, AAA only certifies the shops that meet the highest criterion. When you go to a AAA certified shop, you can always be sure you're in great hands.
NAPA Web Tools
NAPA Web Tools are here to help you understand exactly what is going on under the hood of your car. This powerful tool provides videos and graphics of the function of each component of your vehicle and the importance of your repairs.
“Our mission is to continuously advance the standards of excellence in Automotive Service. We accomplish this through a partnership with our clients and community based on trust, integrity, communication, and a concern for our environment.”
Vehicles We Service
