Such nice, professional service! Great process servicing our truck. Very easy to schedule an appointment online. The folks at this place are very pleasant and they do a great job for a fair price.

Great service

Excellent experience with having our 2012 Chrysler repaired here. They were helpful, kind, transparent, and truly made a stressful time as simple to navigate as possible.

I was visiting the area from Colorado when I had a car issue. Pacific Motor Service got me in the shop the same day to look at the car. The team at PMS looked at the car, ran diagnostics and engine pressure tests, and thankfully, it turned out I only needed to replace my radiator. They got everything replaced and got me car back to me in the same day! The staff was very friendly and welcoming. Beatrice was extremely helpful in giving me information and walking me through their process. She explained in detail how their nationwide warranty process works with shops that pay into the same warranty network. Their transparency and attention to detail gave me added peace of mind. I have since made it back to CO, and after significant mountain driving and through all weather, the car hasn't shown any issues. If you're from out of town or even a local, I highly recommend taking your vehicle to PMS. Thanks so much!

As always the service was great and the repair was excellent. They go the extra mile to make sure everthing is working right and are they are proactive to minimize unpleasant "surprises" in the future. We wouldn't think of taking our cars anywhere eles.

Pacific Motor Service in Pacific Grove is truly top-notch! Their professionalism and attention to detail are unmatched. I only trust them with my cars because of their exceptional service. From the moment they answer the phone to how they treat customers, every interaction is outstanding. The technicians are incredibly skilled, and the entire team consistently goes above and beyond. Im always impressed with the quality of service at Pacific Motor Service in PG!

Excellent customer service!

SO nice and pleasant to work with!! Super clear on explaining work that’s being done, and the costs that go along with it. I felt super comfortable working with them, and I can’t recommend them enough!