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Monterey and Pacific Grove Auto Repair

4102 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Great service

Thank you for your review Carolyn. We really appreciate your business. As we are one of the few AAA approved shops in the area, please remember to take advantage of your AAA discount for service and repairs.

- Monterey
5

Outstanding work. This is the best, most thorough vehicle repair I've had done in this area and frankly anywhere in a long time. Excellent and timely communication, very thorough, professional and fairly priced. A+.

Good morning George, Thank you for your outstanding review! We do our very best to be completely thorough with our inspection process, to close all communication loops with each client, and of course, we must get the repair done correctly too. Thank you for noticing our effort!!

- Monterey
5

Its not easy to find an auto repair shop that can be trusted to do high-quality work. Pacific Motor Service has proven to be one that can! Wherever you go, the price will be high, but at least at Pacific Motor Service in Pacific Grove you can rest assured the work will be done with high standards and conscientiously. For several years now, they have shown me they possess the knowledge, ability, and desire to properly repair my vehicle. I genuinely appreciate the work they do! Additionally, Kevin and his staff make it a point to explain repair issues in a way most vehicle owners can clearly understand. You want solid customer service and high quality repair work for your vehicle, Pacific Motor Service in Pacific Grove is the place!

Thank you for your glowing review Jean!! I can't describe what it means to us to get this sort of feedback. We take pride of owning the entire process you so clearly spelled out. As we all know, prices are on the rise in every industry. What we try to do better than ever is add value through communication, customer service, our 3 year/36000 mile warranty and by being a company that is worthy of our clients' trust. We are here tp serve the community and will always do our very best!

- Pacific Grove
5

Excellent Service. Very pleased with the service. Easy drop off and clear, reasonable recommendations for service that needed to be done.

Thank you for your review Mr. Nelson, We do our best to remove pain points and make it as easy as possible for you to keep your vehicles serviced, safe and reliable. See you next time!

- Pacific Grove
5

For great professional service this is a fine local option. Well organized and run with excellent service.

Thank you for your review Michael. We appreciate you bringing in your Volvo for service. With our AAA membership, 3year/36,000 mile nationwide warranty and our ability to service nearly every make and model (Japanese, European and domestic) we are doing our best to become THE local option! Thanks again for coming in.

- Pacific Grove
5

Went to pacific motors for an oil change! Also had a couple of air filters replaced. Their service is very professional & friendly! Try to support locally! This place will not disappoint!

Hello Judy, Thanks for coming in and thank you for the review. We enjoy serving the Pacific Grove fleet and the Pagrovians who love the town. Pacific Motor Service has been on the Monterey Peninsula for nearly 75 years, and thanks to people like you, we have been able to navigate the recent tough times together.

- Pacific Grove
5

Hello Gina, Thank you for your review. We really appreciate you trusting us with your lovely Lexus. I know it's a pretty expensive venture to service the brakes, but you're safe and sound now and are free to drive as much as you like. Good luck with your business over the next month or so!

- Monterey
5

The car is running really well. The noise in the shirt box is gone. Thank you so much for the excellent service and the car wash and headlight cleaning was an added bonus. Thanks so much......

Our pleasure Connie! We are always trying to find ways to add value to our guests. Thank you for coming in.

- Pacific Grove
5

Staff is always considerate of the customer's need and works toward that goal.

5

Always good, pleasant professional service

Hello Linda, Thank you for your review. I understand you Subaru is currently in the shop for scheduled service. I hope Beatrice and Kevin are making your day enjoyable!

- Pacific Grove
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.