Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Hello Stephen, we appreciate you bringing your BMW in for repairs. I know you were on the road and couldn't perform the entire repair, hopefully we were able to get you home safely by replacing your drive belts and engine oil. Thank you for your 5 star rating!

- Monterey
5

On time and in and out quickly. ALWAYS good service.

Hello Dennis, Thank you for your review. Thank you for bringing your Ford Focus in for service!

- Pacific Grove
5

As always friendly and good service.

Hello Joan, Thank you for your review and thank you for being one of our favorite clients. We focus on customer service and being an expert on a wide variety of vehicles. Thanks for bringing your car to us!

- Monterey
5

Always great service. You really feel they are looking out for you and your car.

Hello Terrence and Sandy. Thank you for bringing your Lexus in for service. We love working with you both. The oil pan gasket leak is a very common repair on older vehicles, but now you are good to go for quite a while. Have a great spring!

- Monterey
5

👍🏻

Hello Karin, Thank you for bringing your Volkswagen in to be services. We installed tires, performed and alignment and changed some filters. Normal upkeep for the vehicle. Volkswagens require a little more TLC than some other cars, but they sure are awesome vehicles! We'll see you next time!

- Monterey
5

Thank you for your 5 star rating and for bringing your Mercedes in to us for service. See you next time.

- Pacific Grove
5

Pacific Motors is very professional and knowledgeable. They always are courteous to their customers and each other. Kevin and his team are exceptional mechanics and always do a good job in a timely manner. I feel very confident that the service performed will be done correctly and at a reasonable price.

Hello Mr. Bruffey, I understand we repaired a flat tire on your Lexus last week. I appreciate your comments and hope everyone notices our efforts at being a kinder, gentler auto repair facility, while pacing a premium on making sure our technicians are at the top of the industry.

- Pacific Grove
5

I had the catalytic converter stolen from my 2008 Prius. There is a huge demand for these parts as many have been stolen recently everywhere, so the parts took a while to come but as soon as they did they set me up for an appt. the next day. I also bought the shield protector to help prevent this from happening again! Kevin was very efficient & professional and they completed the work & charged my dead battery in a couple hours. It’s only been a week but so far so good! My engine is running like normal again. I recommend Pacific Motor! Thank you for your service!

Thank you for your beautiful review Yvonne. We appreciate your patience with the catalytic converter. Lately we've seen four or five instances like yours. The Toyota Prius catalytic converters are easy for the bad guys to remove, but with the shield you should be safe from any further theft. Good luck!!

- Pacific Grove
5

A good experience.

Hello Linda, Thank you for your review. I am glad your were able to take advantage of our concierge service. We have been able to help many people who would rather not venture out during the pandemic. We were able to fix the oil leak coming from your Toyota's valve cover gasket and return the car to you on the same day. We'll see you next time for your regularly scheduled service!

- Pacific Grove
5

Excellent service and very good pricing.

Good morning Juan, This is the first time we have seen an Audi E (the gas/electric version of the Audi). We enjoyed servicing the gas engine and installing new filters. Good luck and let us know if you have any further questions.

- Pacific Grove
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.