Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Great service, very understanding. Kyle and Rory are great employees there.

Thank you for your compliment Luis! Rory and Kyle do a fantastic job with our clients and really enjoy serving the people of Monterey and Pacific Grove (as well as the rest of the Monterey Peninsula of course!). I'm very happy we were able to resolve the battery issue with your Toyota Corolla in time for the weekend!.

- Monterey
5

5 star

5

Kind and honest. I know they'll give me the best service and won't lie to a car novice like me.

5

They did a great and fast job replacing my air conditioning compressor! Kyle was very professional, and communication was excellent with no surprises. I will be taking another vehicle in for brake work before I go home!

Hello Randy, Thank you for your kind review. I am very glad Kyle was able to take care of your needs. hopefully your Lexus will stay cool for years to come. Let us know when you're ready and we'll take care of the brakes right away.

- Monterey
5

As a military family it is always a challenge to find a reputable and trustworthy mechanic when you arrive in a new town. This facility came highly recommended by a colleague, and I am grateful for having been sent there. I called at lunch the day before Thanksgiving, knowing the holiday would likely cause a delay, but Kevin was able to get my car in for inspection, and provided a thorough and appropriate assessment before day's end. The work order clearly denoted my problem, the work required and line item costs. The work was done by the end of the next business day, and my car was returned in great shape, with obvious attention to detail. We will return for maintenance while here in the area, and will recommend the same to others.

5

All good but, the total on the exhaust pipe was substantially higher then the original quote

5

Honest and friendly. Pacific Motor Service have been my 'go to' guys for many years, they provide excellent auto care always with a smile and hot cup of coffee! You can trust Kevin and his crew to take good care of your car with what ever repairs or service you need.

5

Hi Amelie, Thank you for bringing in your Acura RDX. I am glad we were able to align it for you and complete your oil service. Please let us know if you need anything else in the future!

- Monterey
5

Rory rules the universe (or close to it!) Found out I had a tail light bulb go out after they changed my oil. My KIA Soul runs beautifully! Big smiles & THANK YOU!

Thank you for your review. Communication is a standard we spend a lot of time and energy on. It is our goal to inform you of your vehicle's needs, and to make you feel comfortable throughout the process. I am glad we were able to diagnose your Kia Soul's check engine light. We'll see you later this week to install the sensor. have a great day!

- Monterey
5

There customer service is top priority. Turn around time very quick. I’ve had oil changes and 40K service for my 2018 Alltrack Golf. Highly recommend.

Hello Linda, Thank you for the review! We really appreciate that you trust us with your lovely Volks Wagon! I'm glad we were able to pick up and deliver your car to you, while you taking care of an emergency. We hope to see you in the future as you maintain and service your vehicles. have a fantastic holiday season!

- Pacific Grove
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.