Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Rory is really helpful and went above and beyond. I tried to get my car serviced at the Porsche main dealer and they were flat out rude and unhelpful. Rory immediately responded and they did a really nice job on my Macan. I recommended to several friends.

Thank you, Martin, for your fantastic feedback! We're thrilled to hear that Rory provided exceptional service and exceeded your expectations. At our service center, we strive to ensure that every customer feels valued and receives top-notch care. We appreciate your recommendation and look forward to serving you and your friends in the future!

- Monterey
5

Always great service and quality. Best mechanic in Monterey

Thank you Evan Firle for the amazing review! We pride ourselves in providing top-notch service and quality work. We are thrilled to hear that you think we are the best mechanic in Monterey. This is what we aim for!

- Monterey
5

Great service!

Thank you for the 5-star review, Doug! We're thrilled to hear that you had a great service experience at our company. We take pride in providing top-notch service to all our customers. If you have any further questions or need assistance, feel free to reach out. We look forward to serving you again in the future!

- Pacific Grove
5

Excellent service and communications...

Thank you, Allan, for your excellent review! We are thrilled to hear that you had a great experience with our service. Providing top-notch service and clear communication is our priority. We appreciate your business and look forward to serving you again in the future.

- Monterey
4

Receptionist was welcoming and professional. Lobby is clean. Work was completed promptly.

Thank you for your feedback, Luis! We're glad you had a positive experience at our company. We strive to provide a welcoming and professional environment for our customers. Your satisfaction is important to us. We look forward to serving you again in the future!

- Monterey
5

My first experience with Pacific Motor Service was a pleasure. Excellent customer service and communication during the repair.

Thank you for sharing your first experience with us, Sam! We're thrilled to hear that you had a pleasant visit. Providing excellent customer service and clear communication is our priority, and we're glad we met your expectations. If you need anything in the future, feel free to reach out!

- Monterey
5

Thank you for sharing your feedback, Jill! We're thrilled to hear that you had a positive experience with us. If there's anything else we can do to make your experience even better, please let us know. We look forward to serving you again in the future!

- Monterey
5

Very happy with the customer service and the result of my repair and service! Beatrice, the customer service person is so well informed and a delight !

Thank you for your wonderful review, Deborah! We are thrilled to hear about your positive experience with us. It's great to know that our customer service representative, Beatrice, provided you with top-notch service. We strive to ensure that our customers leave satisfied, and we're glad to hear that we achieved that goal with you. We look forward to serving you again in the future!

- Monterey
5

I had a great experience at Pacific Motor!! Rory was so kind and Beatrice was very kind and very helpful. Really enjoyed chatting with her. Their customer service is top notch!!! Would definitely recommend Pacific Motor.

Thank you for the rave review, Doreen! We're thrilled to hear you had a great experience with us. We'll pass on your kind words to Rory and Beatrice. Their warm and helpful support is what makes our customer service top-notch. We appreciate the recommendation and look forward to serving you again at Pacific Motor!

- Monterey
5

Excellent Automotive experience! Thank You Kevin and Kyle

Thank you Archie for the great review. We are happy to hear that Kevin and Kyle provided you with an excellent automotive experience!

- Pacific Grove
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.