Good morning Alan, Thank you for the review. We are here to serve. Going "out of the way" for our clients is what we are happy to do whenever necessary. hopefully your Ford is running like a champ!

Hi Betsey, It's always good to talk to you, but not always when your car won't start! Fortunately your Land Rover LR2 is very reliable and it only needed a starter. Please give us a call anytime you need help!

Good morning Julianna. Thank you for the review! I am glad you were able to find us in your time of need. Hopefully your Toyota Corolla is doing great. FYI: we have been serving the Monterey Peninsula for nearly 75 years and are the only AAA authorized shop in Monterey, Seaside, Carmel and Pacific Grove! We hope to see you next time it's time for your oil service.

Hello Alex. Thank you for your review; 5 star service is always our goal! I am glad you were able to take advantage of our concierge service. Even though your Acura does't have a lot of miles on it, I am glad you understand the importance of regular preventative maintenance. Good luck and we hope to see you next time!

Hello Michael, I am glad we could accommodate your needs. One of our standards is "articulate". we do our best to maintain the highest level of communication possible. We believe that much of the lack of confidence in our industry is caused by the inability to communicate clearly with the client. It is our goal to help people understand the needs of their vehicle, and to build relationships based on clarity and trust. We look forward to seeing you next week!