On the way through Pacheco Pass for a vacation in Pacific Grove, our car started lagging as we climbed the hill and a warning light came on. We called the Ford Dealership and they were booked solid, so I asked for a recommendation for a good auto shop. They highly recommended Pacific Motor Service. Well, their recommendation was well deserved! They took our car in right away, provided a quick diagnosis and had it repaired within hours on the same day. It was disappointing to not have a car for one day of our three day trip, but what a relief to have the problem quickly diagnosed and repaired at a reasonable price. Their customer service was outstanding! I highly recommend this auto shop!
Hi Wendy, It is unfortunate to have car problems while you're on vacation, but I am glad the folks at Ford pointed you in our direction. We do our very best to maintain a good reputation on the Monterey Peninsula and part of that is maintaining good relations with our local shops.I'm glad you were able to resume your vacation and have a great time!
- Pacific Grove