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Monterey and Pacific Grove Auto Repair

4102 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

A+ in Service! My wife and I were visiting Pacific Grove from LA. Our Jeep Wrangler had a transmission issue. We brought the Jeep in at 8AM and Kevin quickly committed to diagnosing the problem. Within a couple of hours, we knew the exact issue, cost, and when it would get done. Kevin was honest, helpful, informative, and open. Kevin is really focused on running a good shop and ensuring his staff continually provides and improves service. He also gave us a couple of great recommendations on restaurants and sightseeing. If I lived in the area, Pacific Motor Service would be my first choice for service.

Hello Brian, Thank you for the great review. I am so glad Kevin was able to take care of you as only we at Pacific Motor Service can! We really view ourselves as a part of the Monterey Peninsula hospitality system and feel it is important to serve our visitors in a 5 star manner. I hope everything went well for you on the rest of your trip. Enjoy the rest of your summer.

- Pacific Grove
5

Thanks for your review Jared. Are you aware that Pacific Motor Service has been serving Monterey, Pacific Grove, Carmel and Seaside for nearly 75 years? We are also the only AAA approved company on the Monterey Peninsula. We'll see you next time.

- Pacific Grove
5

Consistently excellent customer service. Skilled mechanics who go through regular training and refreshers to stay current. Rorry was particularly helpful on my last visit answering questions and clarifying when I didn't understand. Thank you.

5

The team at Pacific Motor in Monterey is great. They have taken excellent care of my vehicle. Thanks!

5

My Fiancé and I were in Monterey for vacation when her Jeep was having issues , we had it towed to Pacific Motor Service which was recommended my AAA and were greeted by a very helpful and knowledgeable staff!! very friendly and work was done in a timely matter!

5

My Fiancé and I were in Monterey for vacation when her Jeep was having issues, we had it towed to Pacific Motor Service which was recommended by AAA , they did an awesome job on it and got us back on the road , despite we had to have a rental car for a week but it was worth it! THANK YOU

Hello Marc, Thank you for your review! We are always happy to help everyone, but we know urgency is of paramount importance when serving travelers. I am sorry we couldn't complete the repair sooner, but am very glad AAA sent you our way. We see a lot of Jeeps here (we have a JEEP expert on staff). Hopefully your's is with you for many years to come. I hope you ultimately enjoyed your trip to the Monterey Peninsula!

- Monterey
5

Always like you guys. Kevin did a great job. Took care of my work truck. Fixed what was needed. Informed me of what will be needed in the future. Priced fairly. Thanks

5

This is my first visit. The staff was friendly and courteous. I took 3 vehicles for servicing and they were all done in a timely manner.

5

The guys were great!

5

I'm very happy with their service. Great experience using their discount coupon. Friendly staff. I'll be back.

Thanks for trusting us with your vehicle's service. Remember to always check our website for the latest promotion or savings opportunity. We'll see you next time.

- Monterey
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.