Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Hello Alex. Thank you for your review; 5 star service is always our goal! I am glad you were able to take advantage of our concierge service. Even though your Acura does't have a lot of miles on it, I am glad you understand the importance of regular preventative maintenance. Good luck and we hope to see you next time!

- Monterey
5

Reliable,professional, and trustworthy.

4.5

Thank you for the fine service and support.

5

PCM accommodated my schedule, were kind and explained prior to the work what would be done and recapped the work at the end. It’s nice to know the inspection was done by a mechanic and not just a tech with limited experience. I’ll be going back with my other car in a week or so for routine maintenance. Michael

Hello Michael, I am glad we could accommodate your needs. One of our standards is "articulate". we do our best to maintain the highest level of communication possible. We believe that much of the lack of confidence in our industry is caused by the inability to communicate clearly with the client. It is our goal to help people understand the needs of their vehicle, and to build relationships based on clarity and trust. We look forward to seeing you next week!

- Pacific Grove
5

A-1 service, very professional.

5

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5

You guys are awesome, as always. Above and beyond.

5

Excellent and speedy service for our family cars with good explanation re diagnostics as well as repairs and billing. Would recommend their service to anyone.

Thank you Mario, We do our very best to serve your family and keep them safely on the road. you re always in good hands at Pacific Motor Service. We have two people on staff who own a Nissan X-Terra. They are great vehicles. Thank you for choosing to keep your business in Pacific Grove!

- Pacific Grove
5

Very professional, friendly and fast

Good morning Ilia, Thank you for the kind review. We were happy to get you Mazda in and get you back on the road in a timely manner. It's frustrating to have car problems when you are traveling, but fortunately AAA pointed you in our direction and we could ensure your expectations were met!

- Monterey
5

Great service, friendly professional staff, services explained in detail

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.