I have a 1995 Grand Cherokee Jeep and it has been wonderfully serviced for years for minor and major issues. They are timely, expert in their work, go extra mile to find parts and kindly explain every step in the repair. I am comfortable and confident their work & customer service.

We had an oil change for our Prius-C at Pacific Motor Service in Pacific Grove. Kyle helped us and he was very polite, professional and efficient in getting us setup with an appointment and then checking us in. He remembered that I asked to wait for the car and he said they would make sure to do it as quickly as possible. It was about an hour wait just as estimated. The waiting area is very neat and clean and they offered a wall of books to read too. Once done he went through a run down of the report and never tried to sell me on anything. It was a clear, concise report. It was a very pleasant, hassle free experience. We’ll definitely come again!

I only do 4 stars because there has to be so flaws in something, Right! All in all I am very pleased with everything.

This may have been one of the nicest, most productive, and honest shops I have ever taken my truck to. My transmission broke and they had me in the very next day to diagnose and begin to fix the issue. Rory and Beatrice might also be the nicest humans you will ever meet. I ended having all sorts of issues and my time line kept getting extended but to no fault of the shop itself. They accommodated me in any way they possibly could and even threw me a bone on some cost of parts and labor because of circumstances. I highly highly recommend taking your vehicle here to Pacific Motor Service for exceptional work and honest professional staff. 5 stars all around!

First class service. Thanks for fixing the brakes on my X5. Better than ever👏

Excellent service all around. Had to stop while far from home on a road trip. Luckily our car's issue turned out to be minor (caused by the dealership the week prior) so we were on our way in just over 2 hours. If we lived anywhere near here this would be my auto shop for sure. Thank you so much to Kevin and the Pacific Motor Service team!

Great service all around… refreshing to have such great customer service. I would recommend them to anyone in the area for sure.

I recently took my vehicle for an oil change at Pacific Motor Service near the Sportscenter. I can say that I was impressed with the professionalism and customer service of the front desk team. I've only been there a few times and they treated me like lifelong customer. Communication was great.