Good morning Dave, I'm glad we could get you and your lovely Acura MDX back on the road. I trust Kyle did everything he could to articulate the cause of your concern, and to take care of you in a timely manner. Thanks for choosing Pacific Motor Service, Proudly service the Monterey Peninsula for nearly 75 years!

Hello Doug, I am sorry you weren't satisfied with the pricing of our service. It may be that you are comparing our price with what you would pay where you live in Arizona. Just so our readers understand the breakdown of the service from our perspective. If I remember correctly AAA referred you to us, and as you were traveling to Arizona, you absolutely had to be on the road the same day you brought it to us. Our service advisor, Rory prioritized your repair and called in a favor to get the parts delivered on time. The total cost of the parts was approximately $350.00 including the fuel pump, filter, pump screen and fuel tank seal. The labor was $357.94, which is reasonable for the work involved. (Add tax and a diagnostic fee.) We also included a $50.00 discount. I understand it is never enjoyable to have unexpected failures and the ensuing repair cost is equally unpleasant, but I assure you we did the best we could to help you get back home safely and in a timely manner.

Thank you for your review Kyle. Unfortunately, you were not able to perform the brake service on your lovely Toyota at this time, but we'll be here when you are ready. See you then!

Thank you for your fantastic review Bonnie. I know Rory did his very best to get you back on the road the same day. Hopefully your Mazda is as fast as ever! Zoom zoom!

Hi Emily, your Toyota Prius seems to have batteries in every nook and cranny! I'm glad we were able to get you you taken care of and back in action!