My experience was well beyond what I expected during the shelter-in-place mandate. The concierge service to my front door made it possible for me to leave my car without leaving my house. All the promised fixes had been performed, interior sanitized and papers ready for a signature. Thank you Kevin and crew, for your friendly and efficient handling of my elusive engine light issue. Stay safe and well.

Friendly staff and excellent customer service

Since moving to California from Maryland in 2014, I have brought my car here & have always been happy with the excellent service!

Pacific Motor Service has been a reliable, competent and very capable ‘friend’ to our family’s vehicles for many years. We’ve had work done at both locations on our personal as well as business vehicles and have always been satisfied with the results. Kevin and Jim have explained in detail any work needed prior to our OK. Trustworthy, integrity and excellence are words that describe their business practices.

Great team, great service. Recommend for an Mini drivers.

Perfect!

Five stars!

Very professional. Explained service performed and recommendations clearly.

Everything taken care of perfectly. Thank you.

Excellent customer service. I was not comfortable signing the repair order in person. As an alternative, Pacific Motor Service emailed the authorization form to me. I then completed the form and signed it. I emailed the firm back to them. They went above and beyond to make this happen. Also, my car was picked and delivered to my house. Absolutely outstanding service.