My car broke down suddenly and this was one of the few triple AAA approved shops on the Peninsula. My car was towed to the shop and they got right to work. Called me to let me know of the problem and then did not pressure me to pull the trigger until I was ready. Of course car trouble never happens at a good time, but Kevin was great at communicating and took care of me.

Kevin and his team are the most professional, honest and kind hearted in all of the Monterey peninsula. I cannot recommend them highly enough!

Pacific Motor Service did their usual great job!

A+ service. Fast. Professional. They were even right when I was wrong!

Rory, Kyle and the team of technicians always take great care of my vehicle at Pacific Motor Service. I always know my car is in good hands and there will be plenty of communication and information along the way. It is always refreshing to go somewhere with great people and tremendous service.

This location is so convenient for me and the service is awesome! I got financing which made it possible to get the work done. I’m very happy with the entire experience.

Thank you for great service once again!!

My husband & I recently switched over from having the dealer service our Porsche Cayenne to having Pacific Motor Service/Monterey service our Cayenne. We couldn’t be happier, and are so pleased we made the switch. Pacific Motor Service not only offers superior customer service (Rory), but also superior quality in the mechanic’s skill set... and the financial savings are incredible! Example: the quote we received this month to completely replace all four Michelin tires was several hundred dollars less at Pacific Motor than at Sullivan Tires AND Pacific Motor threw in a Complimentary wheel alignment!! So if you want the best mechanics, the nicest customer service experience AND the best value, give Pacific Motor Service a “tire kick”. You won’t be sorry, and your wallet will be happy too. PS: Based on the great experience with our Porsche, we’re going to bring our Maserati in too. What a relief Pacific Motor Service can accommodate Italian sports cars. This is great news because the Maserati Dealership in Monterey closed in March 2020. Who has time to drive to the next available dealership [San Jose] and wait around? Not me.

The rear brakes on our daughter’s car were gone. They got us in right away even though they were busy and took care of it for us as they always do.