Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Excellent customer service. I was not comfortable signing the repair order in person. As an alternative, Pacific Motor Service emailed the authorization form to me. I then completed the form and signed it. I emailed the firm back to them. They went above and beyond to make this happen. Also, my car was picked and delivered to my house. Absolutely outstanding service.

Thank you for your review Mickey! I'm glad we were able to take care of you during the 'lock down". We thought it would be helpful to provide concierge service and in your case it certainly was. I am glad you were able to take advantage of the offer.

- Pacific Grove
5

Great place to take your vehicles. Very personable and honest staff

5

Great service and very accommodating.

5

These guys go over the top with great customer service! They’ve been keeping my old car running well for years. You can trust this company to help you and to charge a fair price.

5

The service was personalized and well done. I was impressed that Kevin listened carefully to me and then called back to request additional information.

5

I have been taking my car to Pacific Motor Service for many years. They are always courteous and friendly, demonstrate superior knowledge about what makes cars run well, have always made accurate diagnosis of my car's condition, and have always made good repairs. I wouldn't dream of going to another auto service company.

4

Professional and efficient with a friendly staff and quality service ..

Good morning Jerry, Thank you for visiting us at Pacific Motor Service. We spend a lot of time training our customer service staff and technicians so we can meet all of your needs. Next time you are in don't forget to ask for your AAA discount. We are the only AAA approved facility on the Monterey Peninsula!

- Monterey
5

Very prompt. Service done quickly. We appreciate the personal service.

5

Kevin knows so much about cars.

5

I have always enjoyed your professionalism and advice. This sets you way ahead of your competition. Please recognize all involved in the excellent care I have received.

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.