Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

All-in-One place to do car business—upkeep and beyond—that was my experience with the Pacific Motor Service in P.G. Local, quick service, accurate diagnoses—my car runs so smoothly now!

Thank you for leaving us a kind review Nancy. We appreciate your patience while servicing and repairing your venerable Lincoln.

- Pacific Grove
5

Good job on your remodel it looks great 👍

Thank you, Walter! We're thrilled to hear that you're enjoying our remodeled space. It's always a pleasure to know our customers appreciate the improvements. If there's anything else we can do for you, please don't hesitate to reach out!

- Monterey
5

The team a Pacific Motor Service did an independent engine noise diagnostic for me on a 2020 Acura MDX. Although they were not able to identify the source of the noise without a significant engine tear down, Kyle went above and beyond and contacted an Acura dealership service manager regarding the issue as he believes it may be a powertrain warranty issue. Excellent customer service experience!

Thank you for taking the time to leave a nice review Christopher. Your Acura had a very interesting issue with the lower end of your engine! I am glad our technicians were able to pinpoint the cause of the noise and Acura will be resolving the issue under their warranty system. We look forward to seeing you for your next service.

- Pacific Grove
5

Kyle is a wealth of knowledge and is completely transparent with their findings. I trust their suggestions/advice; it’s a relief to find an honest auto shop! My husband knows much more about cars than I do, and he’s been completely on board with what this shop has recommended. Win/win!

5

First time using Pacific Motor Service. We had a flat tire in Pebble Beach and had to use roadside assistance to have the car towed to the nearest auto shop that would change the tire. This was the nearest so this was where we landed. We received excellent customer service. Communication was cordial, clear and prompt. We ended up replacing all 4 tires (the tread on all was dreadful) and getting an oil change. The price was more reasonable than I expected. The tires were ordered and all work was done by the next day.

Thank you for taking the time to leave us a great review Jessica. I am happy to here Kyle and Kevin were able to take care of you in a timely manner and within budget!! Please let us know if your Prius needs any further service.

- Pacific Grove
5

Great people, Rory & Beatrice are a class act. They work with every one with a big smile and a lot of patience.quality service I highly recommend Pacific Motors for their

Thank you for leaving us another great review Safwat! We appreciate your continued patronage!

- Monterey
5

Excellent job on my car .

5

We were very pleased with the car repair service at Pacific Motors. Prompt scheduling, problems fixed or documented and courteous staff.

Hello Robert, thank you for taking the time to leave us a review. Although your Corolla may be a little past the expiration date to commit to any major repairs, please let us know if you need any further assistance. It was nice to have in.

- Pacific Grove
5

Thank you for the five-star rating, Amy! We are thrilled to hear that you had a positive experience with us. If you have any further feedback or need assistance, please feel free to reach out. We look forward to serving you again soon!

- Monterey
5

Brought in my car for an oil chage after making an appointment over the phone. Less than an hour later, spent in their pleasant office/waiting area, reading my newspaper on the phone, my car was ready to roll again. Pacific Morors has been my cars' home away from home for over twenty years now and will remain so, maintaining warranties and repairing anything within their realm while owning them, at reasonable prices. Wonderful service, courteous owner and staff, who will address your questions and concerns and keep your wheels in flawless, safe working order. Clean and green, all charges explained and authorization requested prior to the work done. It really is good to have Kevin and Kyle and their people in your corner. (And wheh was the last time you were in the middle of settling your business, when the phone rang, and that you were asked permission to answer the phone, although that would interrupt your business? That is just an example of their exquisite customer care.)

Thank you for taking the time to leave us a world-class review! We are here to serve and always do our very best to please those who provide the life blood of our company. we couldn't do what we do without people like you!

- Pacific Grove
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.