Testimonials - Page 15 - Pacific Motor Service Monterey

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Salvatore Tedesco

4/27/2024

Great staff quality service

Thank you for your kind words Salvatore. We appreciate you trusting us with your Range Rover's service!

- Monterey

Weiwei Wang

4/26/2024

Wonderful place! Very clean and professional!

Thank you for the wonderful review, Weiwei! We're thrilled to hear that you had a great experience with us. Our team takes pride in providing a clean and professional environment for our customers. We look forward to serving you again soon!

- Monterey

Steve Saulovich

4/24/2024

Went there for just a DME report on a car I was selling. Very nice place, very friendly…I’ve found a new shop to service my other cars! Great place!!

Thank you for taking a moment to leave us a review Steve. We certainly are happy to help with your other vehicles. PLease let us know when it's time for service.

- Monterey

Nancy Bainter

4/13/2024

All-in-One place to do car business—upkeep and beyond—that was my experience with the Pacific Motor Service in P.G. Local, quick service, accurate diagnoses—my car runs so smoothly now!

Thank you for leaving us a kind review Nancy. We appreciate your patience while servicing and repairing your venerable Lincoln.

- Pacific Grove

Walter Orr

4/13/2024

Good job on your remodel it looks great 👍

Thank you, Walter! We're thrilled to hear that you're enjoying our remodeled space. It's always a pleasure to know our customers appreciate the improvements. If there's anything else we can do for you, please don't hesitate to reach out!

- Monterey

Christopher Hodge

4/13/2024

The team a Pacific Motor Service did an independent engine noise diagnostic for me on a 2020 Acura MDX. Although they were not able to identify the source of the noise without a significant engine tear down, Kyle went above and beyond and contacted an Acura dealership service manager regarding the issue as he believes it may be a powertrain warranty issue. Excellent customer service experience!

Thank you for taking the time to leave a nice review Christopher. Your Acura had a very interesting issue with the lower end of your engine! I am glad our technicians were able to pinpoint the cause of the noise and Acura will be resolving the issue under their warranty system. We look forward to seeing you for your next service.

- Pacific Grove

Courtney Dean

4/11/2024

Kyle is a wealth of knowledge and is completely transparent with their findings. I trust their suggestions/advice; it’s a relief to find an honest auto shop! My husband knows much more about cars than I do, and he’s been completely on board with what this shop has recommended. Win/win!

Jessica Avila

4/10/2024

First time using Pacific Motor Service. We had a flat tire in Pebble Beach and had to use roadside assistance to have the car towed to the nearest auto shop that would change the tire. This was the nearest so this was where we landed. We received excellent customer service. Communication was cordial, clear and prompt. We ended up replacing all 4 tires (the tread on all was dreadful) and getting an oil change. The price was more reasonable than I expected. The tires were ordered and all work was done by the next day.

Thank you for taking the time to leave us a great review Jessica. I am happy to here Kyle and Kevin were able to take care of you in a timely manner and within budget!! Please let us know if your Prius needs any further service.

- Pacific Grove

Safwat Malek

4/6/2024

Great people, Rory & Beatrice are a class act. They work with every one with a big smile and a lot of patience.quality service I highly recommend Pacific Motors for their

Thank you for leaving us another great review Safwat! We appreciate your continued patronage!

- Monterey

Lucy Christie

4/6/2024

Excellent job on my car .

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