Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Every thing is running good. No excess road bouncing.

5

It's been a couple visits since my last review so I thought it fair to post another. Still fast and professional service, and I still highly recommend them!

Thank you for your kind words. We are a family owned organization and try to do our best for Americas Last Home Town...for both Pacific Grove and Monterey too!

- Pacific Grove
5

Gracious, attentive, explanatory, knowledgeable staff. I just moved to Pacific Grove and my last Saab mechanic was in Berkeley. After breaking down on 156 I searched on Yelp to find someone/anyone to service my car. Four places turned me down but they welcomed me and my 1998 Saab 900SE. After ordering parts I had my car the next day. The made other recommendations without upselling me. I now have a mechanic in PG!

5

Pacific Motor Service recently performed a prepurchace inspection on a vehicle I wanted to buy. This was done in a thorough, professional and timely manner and all my questions were answered promptly, respectfully and comprehensibly. I had no hesitation in buying this vehicle on their positive recommendation.

5

Good experience.

5

Although everything seemed too expensive I was the one that bought a Mercedes. Stuff is just expensive no matter where you have it done. They were fast, courteous and the car works great now.

5

Great!

5

Great customer service! Best all around car service I have ever had! My wife and I have used their services on both our cars for over a year now. Recently I needed a part for my Old Suzuki XL-7. A month long search finally "snagged " the part that I needed. Thanks to Kyle and Jim and the whole crew for such an awesome customer experience...! These guys are the real deal...yeah!👍

Wow. Thank you for the outstanding review! We pride ourselves in going the extra mile (or two) . Helping our clients service and maintain their cars for the long term is our way of serving the Monterey, PG and Carmel area.

- Monterey
5

Always easy to schedule an appointment, the calendar invites are very much appreciated, and service was even quicker than originally quoted which made it so swift I barely had a chance to sit down in the waiting area. Thanks so much!

4

Excellent friendly service. High prices on parts.

Good morning Brooks, Thank you for your review. We do not claim to be the lowest priced automotive repair facility in Monterey or PG, but we do claim the very best in customer service, communication and knowledge. We also provide a 3 year/36,000 mile warranty that cannot be beat. Not to mention we are the only AAA approved automotive repair (and maintenance) facility on the Monterey Peninsula. I hope that helps you understand the reason we must charge a bit more than the competition to provide this level of service. Thanks again for coming in!!

- Pacific Grove
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.