Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

The front office staff were the most professional people that I have had the opportunity to work with in the auto industry, and the technicians were thorough, fast and efficient. They pointed out and explained the importance of some regular maintenance items. I asked them to take care of some immediate concerns and they prioritized some items to be taken care of later this year.

5

They are very knowledgeable and explain the procedures thoroughly. I had an issue with sensor lights that were a complete mystery as to why they would not turn off after replacement. They did some research and discussed at their weekly meeting and were able to solve the problem. The staff is very friendly. You won’t be disappointed.

5

Very friendly and trusting!

5

5

PROFESSIONAL SERVICE EVERY TIME!

5

Quick & easy drop off service, honest, and professional.

Thank you for the review. Hopefully the thermostat you asked us to install on your BMW did the trick.

- Pacific Grove
5

I appreciate the professionalism, expertise and customer service that is always given by this team. Kyle and Jim are great to work with and very accommodating with scheduling. And they take excellent care of our vehicles.

5

I've been taking my cars to Pacific Motor Service for the last ten or so years, and I can't say enough good things about them! I recommend them to all my freinds as well as my own clients (I'm a driving instructor). They work hard to get you back on the road as quickly as possible and they take pride in what they do. The shop is clean and the staff is professoinal, friendly and communicative, they keep you in the loop the entire process. Having to get your car repaired can be a big hassle but the folks at Pacific Motor Service (Kevin, Jim, Kyle and others) make it as pleasant as possible.

5

All the work was executed perfectly, but this time there were a couple of minor complications, which were also taken care of.

5

You can be counted on for immediate, reliable and efficient service in unexpected emergencies!

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.