Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

I received exceptional service as usual.

5

Outstanding service in all aspects of a vehicle service center. The customer service was the best I have ever seen. The timely execution of my service, the way they explained what was needed was broken down into laymen's terms. I will be back again for any service or repair needs.

Thank you Jack. I really appreciate your kind words regarding our customer service. We try to be the best in our industry when it comes to communication and how we serve our clients! -Jim Hayes

- Monterey
5

We appreciate the customer service we received. We are from out-of-town and had car trouble. AAA referred us here. Before the tow truck even left, the shop called to say they were expecting us and would call us with a diagnosis. They completed a full inspection and determined everything was good with our car. They sent a shuttle car to pick us up. They were very honest and friendly and didn’t try to sell us something we didn’t need. Thanks!

5

The guys here are GREAT! Attentive to detail, and kind-hearted real people. Responsible. Intelligent. Communicative.

5

Really pleased to find Pacific Motors as a new resident of PG. Rory and the technicians were professional, kind, and made sure all my questions were answered. Thanks for keeping our Subaru running smooth😊

5

Kevin and his staff are aways super friendly and helpful. Rory was polite and easy to talk to. They answer questions and don't ever make you feel like you don't know enough about your car. They even offer a courtesy drive down to my office, which I love. I came here because I got a great coupon for an oil change in the mail, but keep coming back because the customer service is great and they do quality work on my car. They seem trustworthy.

5

Kevin is always proactive in his communication and puts customer service first. Thank you to all the great service men and women who do reliable, careful work in such a timely manner.

1

Thank you for your review! It is our please to serve Monterey and Pacific Grove.WE pride our selves in our world class customer service, superior knowledge and clear communication. We specialize in European (BMW, Mercedes, Volks Wagon (WV) and Audi), but also repair and maintain Ford, Chevrolet, GMC and all Japanese makes as well. Please come again.

- Monterey
5

I don't know how Kevin & Co. do it...But no matter what service or repairs my car needs, they "magically" fix it efficiently, quickly, expertly; I always come in under what I've personally budgeted, as well as completely within my timeframe...Usually earlier! When I think of Pacific Motor Service, I think: Integrity, Perfection, and the utmost in customer service. They always connect with the driver behind the wheel, as well as the vehicle! They have my business for life!

5

Kevin and staff are terrific. Friendly and professional. I appreciate the care they give my vehicles and that they keep me apprised of the conditions of my cars. I feel confident that my vehicles will be throughly maintained.

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.