Testimonials - Page 191 - Pacific Motor Service Monterey

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Swe Barron

4/24/2018

Excellent service

Mark Giangiorgi

4/23/2018

Great service. Great team.

Sharon Russell

4/21/2018

You can always be counted on to provide reliable, honest and dependable service.

Erin O'reilly

4/21/2018

Love the fact that you offer scheduling online - super quick and easy. Very professional communication with the service desk. Car was serviced and I'm good to go.

Anonymous

4/20/2018

Good job as usual!

Chuck Hetland

4/19/2018

I have never had such attention paid to my cars. So many independent shops avoid BMWs and Audis because of special tool and test equipment requirements. Pacific Motors spends their money on being well equipped and spend their time keeping track of the maintenance that I don't pay attention to. I have been elsewhere and I find their prices to be at the lower end but their door to door service at the highest end----6 stars!!!!

Chuck, Thank you for the fantastic review! I really appreciate you noticing our efforts. It has always been a main focus to serve in a more effective and comprehensive way than our surrounding repair businesses. I believe there is only one way to perform and that is to do everything in my power to be prepared to solve even the most difficult problems. In order to do that, our investment is intentionall made in the type of people we bring to the team and the training we give them. Thanks again and have a fantastic day!--Jim

- Monterey

Kelly Rockwell

4/16/2018

The front desk staff are incredibly helpful - they explain everything to me so I understand what’s wrong with my car and why things are necessary and are extremely understanding of my schedule and providing a shuttle to/from work when necessary. Extremely professional. Would highly recommend!

Thank you Kelly, communication is a big part of what we do here. It is key to creating a great experience for our clients. So much of what we do is mysterious to the layman and we do our best to demystify the process by being totally transparent and proactive with our reports. Thank you for using our shuttle too! It is our pleasure. --Jim

- Monterey

Liz Gilliam

4/13/2018

Friendly and informative as usual. Feel like my truck gets the TLC I pay for! And a real plus was the shuttle service...unexpected and very much appreciated!

Dennis Smith

4/13/2018

Always excellent service along with the knowledge needed to make challenging repairs.

Lindamarie Rosier

4/12/2018

Having received a significant discount coupon for an oil change/tire rotation, etc. in the mail, I decided to try Pacific Motor Service. I was immediately impressed when calling for an appointment. The facility was clean, Kyle was very personable and efficient behind the counter. Service was completed in a timely matter. Pacific Motor also gives discounts for AAA members and seniors!

Hello Lindamarie, Thank you for coming in! We always have special offers on our website (please take advantage of them when you can). We are one of only two companies on the Monterey Peninsula who are approved by AAA. Kyle is a great example of the hard working, conscientious people we have on our team! Hopefully we'll see you again! --Jim

- Monterey

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