Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Excellent, friendly service.

5

Great job as always

5

I have been going to Pacific Motor Service for 5 years and am completely satisfied with their service. They can see me quickly and if the wait is for a long time, they take me home and pick me up. The whole experience is one of friendliness and accommodation.

5

This was my first visit to Pacific Motor Services having recently moved to this neighborhood. I heard about Kevin and his crew from friends at church who have been taking their autos their for years. My "check engine" light was flashing so I needed an appointment quickly. From the moment I explained my situation to the point when I picked up the car later that same day, I felt comfortable with the way they explained what repairs were needed and how much it would cost. They did what they said they would do and my car is running perfectly. My wife has a similar type auto which I will be placing in their hands whenever it needs servicing or repairs.

5

5-star: prompt, courteous, professional service. Great communication.

5

Jim and Kyle are very helpful and professional. I always recommend them to my friends and emphasize the 3 year warranty on their work. You won't be disappointed with their service. Prices are good for the service and peace of mind.

5

Quick repair to a stuborn problem. Pacific Motors investigated based on my concerns and discovered the cause - repaired - and informed me of what had occurred. Fast work, congenial personnel, and informative.

Thank you for trusting us with this difficult issue. We're always happy to solve the tough problems. Enjoy the BMW! --Jim

- Monterey
5

Always the best! I can feel confident that my car is safe and nothing was overlooked during the service.

5

It is a pleasure to write a review for Pacific Motor Service. This is something that I don't often do, but because I found that this is a service that can be depended upon to provide high quality work, I am doing so. When your ten year old car is returned to you operating like it is brand new again, you can be sure that you have found a very special automotive service. Also, when the manager does what he says he will do, you can be at ease that their car service will meet your expectations. Five stars for this company!

5

These guys were 100% amazing. We experienced a problem with a recently replaced piece of suspension (by our mechanic in Los Angeles). We were on holiday in Big Sur and needed to have a same-day diagnosis and repair before we could drive back to Los Angeles. They fit us in to an already busy schedule, checked our car, gave us advice on where to find a great local breakfast, determined the problem, ordered the part, coordinated with our mechanic, and worked out the warranty due to the defective part. The shop was immaculate. The service was unparalleled.

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.