These guys were 100% amazing. We experienced a problem with a recently replaced piece of suspension (by our mechanic in Los Angeles). We were on holiday in Big Sur and needed to have a same-day diagnosis and repair before we could drive back to Los Angeles. They fit us in to an already busy schedule, checked our car, gave us advice on where to find a great local breakfast, determined the problem, ordered the part, coordinated with our mechanic, and worked out the warranty due to the defective part. The shop was immaculate. The service was unparalleled.