Easy to schedule an appointment. Very friendly and thorough service.

The team at Pacific Motors in Monterey is fantastic! Jim and Kyle are friendly, helpful, and do a fantastic job communicating. During our first visit they did a thorough check of our older vehicle (150K miles). They assessed the condition and provided a detailed list of immediate needs, and also what we could expect to keep it in good shape. We just brought it in for a second visit and they quickly took care of the issue. I highly recommend the Pacific Motors team. We have trust in them to get us back on the road in a safe vehicle.

Jim and Kyle are professional yet friendly. They explain all the car stuff to me well and they and the technicians take super care of my car.

The only change I would have made would have been to offer the Senior Discount at the time of service. This opportunity was available on line, but not promoted at the shop.

Great team that provides exceptional service. I trust them totally, and have been going to them for years.

Everything was well done, with focused attention on both my car's logistics and my own comfort.

Always timely and well done with excellent explanations on the whys and wherefores.

Pacific Motors is a business founded on honesty and service. Everyone is a complete professional, dedicated to making anyone who walks in the door feel comfortable and leave satisfied, Cars are fixed quickly, with minimal fuss, and no need to come back for additional work. I'd like to single out Tony, lead mechanic, for his excellence and his diagnostic skills. Jim, at the Helm, assisted by Kyle, take time to make sure the car is fixed, and fixed right the first time. I highly recommend these folks for auto repair and service.

I've been coming to Pacific Motor Service since I moved to the peninsula a few years ago. They are always timely, polite, informative, and thorough.

Very professional and respectful