Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Great service. Very throughal explaining the work done and the results. The staff I came in contact with, Kyle and Rory, were most accommodating.

5

Helped in reviewing/checking out a used car before I bought it. Thanks!

5

The guys here are the real deal. They helped me with a real challenging (older car) issue, and I'll be using them again...and again!

5

Always pleasant and thorough service. Also, shuttle service a plus!

5

Excellent customer service.

5

First thanks to AAA for towing us to Pacific Motors. Within the first 1/2 hour the problem was diagnosed, part ordered, and date of possible completion. The car is now running great. Their service included a drive to the airport to get a rental and they stayed until the rental was complete. We were told, "we are not going to leave your luggage on the sidewalk". The car repair was complete on the date stated and we made our 4 1/2 hour drive home with no problem. They are the greatest! Thank You

5

I recommend this shop to anyone who's looking for a reputable repair facility!! Outstanding customer service and repairs, not to mention their shuttle which is a huge bonus!!

I am glad we are meeting your expectations! Let me know if there is anything else we can do to help with the BMW. Thank you for sharing the news with your friends!

- Monterey
5

Communication is clear, respectful and thorough. Customer service is a high priority for Kevin and his staff, who perform their work with integrity and transparency.

5

Prompt, treated well, explained everything....... excellent service. Thank you!

5

Vehicle was serviced promptly and properly... a couple of other issues that were not scheduled were addressed as well, all in the same day....

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.