Monterey and Pacific Grove Auto Repair

4141 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Excellent service on both my car and personally with the shop's management with detailed explanations, follow-up and recommends. Pacific Motor Service is an exceptionally clean, organized, well managed and honest and reasonable car service shop. It would be hard to find a better one.

We are thrilled to hear about your positive experience, Linda! Thank you for your kind words and for taking the time to share them. We pride ourselves on providing exceptional service and ensuring that our customers feel valued. Your feedback means a lot to us. We look forward to serving you again in the future!

- Pacific Grove
5

I feel very comfortable and confident with the reception and service I receive from Pacific Motor Service in Pacific Grove. Kyle is friendly and accommodating. Easy to work with. Wouldn't think of going enywhere else.

Thank you for your kind words, Fran! We appreciate your loyalty to Pacific Motor Service. It's wonderful to hear that Kyle and the team have provided you with the exceptional service you deserve. We're here whenever you need us!

- Pacific Grove
5

I've used Pacific a couple times now and they've always been respectful of my goals with my cars. I'm grateful they accommodate schedules as well as much as they can.

Thank you for choosing Pacific! It's our priority to understand and respect your car goals. We're glad our schedule flexibility works for you. We hope to provide top-notch service on your future visits too.

- Pacific Grove
5

I felt like my car got its annual physical- a thorough one!

Thank you for taking the time to share your positive experience, Pat. We're thrilled to hear that you felt like your car received a thorough check-up. It's our top priority to ensure your vehicle is in excellent shape. We look forward to serving you in the future!

- Pacific Grove
5

Pacific Motor Service are always so helpful and knowledgeable when it comes to your vehicle. I can always count on them to be truthful and attentive. They made getting 4 new tires so easy and painless.

Thank you for your kind words, Melyssa! We are thrilled to hear that your experience with us was a positive one. Our team works hard to provide excellent service, and we are glad that this reflected during your visit. We appreciate your trust in us, and we look forward to serving you again in the future.

- Monterey
5

Thank you for the wonderful five-star review, David! We are thrilled to hear that you had such a positive experience with us. Customer satisfaction is our top priority, and we are always here to provide exceptional service. If there is anything else we can do for you, please don't hesitate to reach out.

- Monterey
5

Thank you so much for your positive feedback, Terry! We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future!

- Pacific Grove
5

I am very impressed with Pacific Motor Service. They are knowledgeable, professional and also very kind and caring people. The technician was able to repair and service my Audi Q5 with great precision and success. I highly recommend them.

Thank you Diane for this amazing review! We are ecstatic to hear that you had such a positive experience with us at Pacific Motor Service and that we were able to meet all your expectations. We take pride in providing top-notch service to our customers, and we look forward to serving you again in the future!

- Pacific Grove
5

Engine noise with my 20 year old SUV. They identified it and gave me a fair price for a hard to find part. Shipping delays caused my car to be there for over a week but once the part arrived they had it done in a day. Car drives like it is new and hopefully will last a few more years

Thanks for your 5-star review, Tim! We're glad we could solve the engine noise issue and provide a seamless experience. Your satisfaction is our priority, despite the shipping delay. It's great to hear that your SUV is running like new now. We look forward to serving you again!

- Pacific Grove
5

Excellent experience. Was told by another mechanic I likely needed break replacement for my car, brought car to Pacific Motor and after diagnostics Rory called me and said the break pads do not need replacement and saved myself hundreds of dollars for an unnecessary break pad replacement .Great service and very honest people working here. Highly recommended l

Thank you for the 5-star review, Michael! At Pacific Motor, we pride ourselves on providing honest service. We're glad Rory was able to save you money by performing a thorough diagnostic and determining that your brake pads didn't need replacing. We appreciate your recommendation and look forward to helping you again in the future!

- Monterey
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.