Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Always a good time with excellent customer service. I appreciate the speed at which they get repairs done and the waiting area is incredibly comfortable.

5

Big Mike builds. He knows his stuff for sure.

5

Knowable about my Mini, very helpful. I’m pleased with their service

5

While visiting my sister in-law in Monterey, my car started jerking and would not drive. The tow truck driver took my car to Pacific Motor. He said they were very good. Indeed they were. After running diagnostic tests they identified my radiator had cracked. I drive an Infiniti FX 35. The car is 14 yrs old and in good condition. The front office staff, Beatrice and Rory, provided outstanding professional customers care. They shared information about where to dine and shop nearby, as I had to walk. The office was clean, stocked with books, and they provided me water. The technical automotive staff fixed my car within eight hours. This was amazing. Most repair shops could not come close to obtaining parts and completing repairs so efficiently. With complete confidence I drove my car back to San Jose. If I am in the Monterey area again, I will schedule time for them to service my car as prodigious customer and car care are hard to find.

5

Friendley and helpful. Good place to take your car.

5

skip the dealer service department. These guys are just as good and less expensive.

Thank you for the great feedback, William! We're thrilled to hear that your experience with our service department was top-notch. We strive to provide excellent service at competitive prices. We look forward to serving you again in the future!

- Monterey
5

Hi Christina, thank you for the wonderful 5-star rating! We are thrilled to hear that you had a great experience with us. Providing excellent service is our top priority, and we look forward to serving you again soon!

- Monterey
5

We take both our Mini Coopers here. We've always had a great experience. They are very professional and friendly. We trust them and would highly recommend the shop.

Thank you for your trust in our shop, Larry! It's great to hear that you consistently have positive experiences when you bring your Mini Coopers to us. We strive to provide professional and friendly service to all of our customers. We appreciate your recommendation and look forward to serving you again!

- Monterey
5

Kyle and his crew at Pacific Motor Works are fantastic! Quick, efficient and totally transparent about costs. Forget the dealership- these guys have my biz- forever customer !

Thanks Susie! We appreciate the positive feedback. We're glad to hear that you had a great experience with our team. Customer satisfaction is our top priority, and we're delighted to have you as a loyal customer. If you need anything in the future, please don't hesitate to reach out!

- Pacific Grove
5

I had an appointment at the Monterey Pacific Motors to have my oil changed. While they were doing that they told me my filters were overdue to be changed. I asked them to please go ahead and do that also. I am so appreciative that they really check my car over whenever I go in there as I dont pay much attention to that. My BMW has 113,000 miles on it and it runs like it was brand new, thanks to Monterey Pacific Motors. Beatrice and Rory are friendly, smart and professional.

Dear Shirley, thank you so much for your glowing review! We take pride in providing our customers with excellent service and making sure their cars are in top shape. It's great to hear that you appreciate our attention to detail and the expertise of our team. We'll make sure to pass along your kind words to Beatrice and Rory. If you ever need anything, don't hesitate to reach out. Safe travels!

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.