I had an appointment at the Monterey Pacific Motors to have my oil changed. While they were doing that they told me my filters were overdue to be changed. I asked them to please go ahead and do that also. I am so appreciative that they really check my car over whenever I go in there as I dont pay much attention to that. My BMW has 113,000 miles on it and it runs like it was brand new, thanks to Monterey Pacific Motors. Beatrice and Rory are friendly, smart and professional.

Excellent service , fair priced , and I will be returning for my next service. 🌟🌟🌟🌟 🌟

Super amazing team, couldn’t have gotten my tire fixed without Beatrice! I got a flat on the highway and was recommended to Pacific Motors. Getting my specific tire on such short notice wasn’t really realistic but Beatrice helped point me in the right direction for the next best option. She made a pretty stressful experience really easy! Thank you again!

Rory was very professional. He was truly an exceptional person. But your Prices are thru the Roof. Your quote was $4,000 for the Oil Pan Gasket alone. $7,000.00 total. I found a Reputable Auto Repair Shop, that’s gonna repair the Oil Pan Gasket for $900.00. I’m having it done today. Good Luck staying in Business, with those prices. Jim McGlothen, 605 Fountain Ave. Pacific Grove.

Friendly customer service. Professional work.

I came in originally to have a few things taken care of on the weekend before Thanksgiving and they had my car ready the next day. The TPMS light turned back on but I didn't have time to go back until last week. They recalibrated the system and changed my battery in my key fob for free. They have great customer service and I'm assuming they were just in a hurry the first time. I will be going back

Great customer service Done within the scheduled time Recommending to friends/family

I went to Pacific Motor Service because a friend recommended the and now will recommended them! They need a fast professional job and everything that needed to be fixed was fixed! Beatrice kept me informed the entire time, give her a call, you won't be sorry

My recent experience with Pacific Motor Service-Monterey was exemplary, as I knew it would be. Their staff is top rate: professional, courteous, and efficient!

Timely repairs. Straightforward assessment of problems and honest cost estimates. A very positive experience.