Greeted with a big smile and recognize the car, and why I had brought it in. Very efficient, excellent service, and I highly recommend.

Beatrice is friendly, unflappable and very efficient … and the service is excellent . So far after 15 years no complaints!

I've taken my 2005 Jaguar and other vehicles to Pacific Motor Service on Franklin Street for over 10 years and have experienced nothing but prompt, top shelf service. Rory and Beatrice at the service desk are utmost professionals and have always been pleasant, honest, fair, and accommodating. In my experience, it's the best auto repair shop on the Monterey Peninsula.

We are lucky to have such an incredibly competent, knowledgable, and friendly team at Pacific Motors. Their customer service and automotive repair and maintenance are top notch. I am grateful for their presence here in Pacific Grove. The whole team is truly outstanding!

The crew here have always provided honest and fair service. I was recommended to them about a decade ago and it has been the best experience ever since. They are considerate and personable when needed. 10 years of maintenance on multiple vehicles over hundreds of thousands of miles of maintenance, routine and unexpected repairs alike. It is not always fun paying for a large repair but knowing someone is genuine on the other side does make it a little easier to accpet.

5 star experience as always

Pacific motors is the best shop on the peninsula

Pacific Motors is an exceptional car service. Took my Mini Cooper in for annual service. Work was done quickly. The service staff both on the phone and in person were super nice, efficient and helpful. Highly recommend them.