Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Pacific Motor Service always exceeds my expectations. They are a top-tier service provider.

5

Exemplary customer service, straight-forward explanations, quality workmanship and a dog-friendly lounge while you wait. I highly recommend Pacific Motor Service.

Hello Wendy, Thank you for coming in! It's always a pleasure to see you (and we really enjoy your baking!!!) Thank you for your vote of confidence. -Jim Hayes-General Manager.

- Monterey
5

The work was done well, quickly, and thoroughly. All the men were very professional. I was very pleased with the work done.

5

I had an unexpected car repair need and showed up without an appointment. They couldn’t have been more professional, courteous, friendly, informative and accommodating! During the day they kept me up to date on what they suggest3d for my car repairs and were very transparent in letting me know what it would cost and explained the details. Everything you’d want in a car repair service and more...trust, credibility and rapport. The best! Thanks for outstanding service!

5

Pacific Motors did a great job on my jeep! Kyle and Jim helped me get it fixed on time for a reasonable price, and helped provide a ride to get home while the car was worked on.

Hi Daphne, It is a pleasure to serve you. I know the old Liberty can be frustrating at times, but I hope we make it is easy a possibly for you! - Jim Hayes, General Manager

- Monterey
5

New to the area and was recommended by my sister, also a customer. I dislike having to find new mechanics, but once I find one I like, I am a loyal customer. It is nice to know my search will end just when it began. The service is personable, and I was given complete info as to what needed to be on my "to do" list but with a conservative and informative timeline. In other words, didn't feel they were out to just make money, but had my finances in mind as well. Welcoming and clean environment for both me....and my dog while we waited. There is no doubt I will be back when needed. Thanks so much!

Good afternoon Liz, Thank you for your kind words! I realize it is very hard to find a automotive repair facility that meets your needs. Relocating is a big deal and being able to rust the ones maintaining your vehicle is critical. Feel free to stop by any time for a cup of coffee and a treat for your dog! -Jim Hayes, General Manager

- Pacific Grove
5

Great service on time and on estimate.

Thank you Mike. See you next time.

- Pacific Grove
5

Always the best and quickest service!

Great and fast! Thank you for coming in Billy. Kevin Donohoe-Owner

- Pacific Grove
5

The staff is incredible and the service is top notch. These are people with integrity that genuinely care about their customers. They have worked on several different cars for us and the work is always great. The one time there was an issue, they stood behind their work, contacted the part manufacturer and made it right.

Thank you for your review Mike, We do our best to focus on bringing trustworthy, self-motivated, conscientious staff members onto the team. Of course, it is also key that they have outstanding technical skills as well. We sincerely care about our clientele and integrity is all part of the game. I am truly happy to hear that you find value in the same tings we do! Sincerely, Jim Hayes General Manager

- Pacific Grove
5

Kyle/Jim A+

Thank you Ron. It'so was good to see you again.

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.