AAA membership warranty was VERY valuable. They really stand behind their work, and they make extra effort when needed. They replaced a coolant-related part, and it later developed a leak. They did all the necessary follow-up work under the AAA warranty at no cost to me. Even when various other warranty-related parts failed and I had to return several times, they provided me a rental car at no cost to me.

Thank you Jim and Kyle. Always a pleasure.

Great service and more importantly, good advice for the future servicing and maintenance my auto. Plus Jim has a great attitude and sense of humor!

They were the best on getting me and out quickly. They will give you the best advice for your whole car for both short term and long term! Definitely go every time, also they have better warranty than other places.

I've been taking my car(s) for service at Pacific Motors for several years. I just bought a new car last year; however, I'd rather take my car to Pacific Motors instead of the dealership. They are always very friendly and I like that they remember me every time I come in. They offer great customer service, which a huge deal for me.

Our college bound daughter was stranded in an unfamiliar area when her car (just serviced by our local auto shop 3 weeks before) wouldn't start. We have AAA and live about 3 hours away, when this occurred. Insert panic and worry here... It was on a busy Labor Day Weekend-Sunday eve, and a crazy time to get a tow company out to assist. When AAA finally towed the car to her college, we needed to find an auto repair shop to find the problem and fix it. Based on Pacific Motor Services' accolades from our neighbors and ratings online, we called them and Kyle answered. That was the beginning to a great overall experience and peace of mind. Kyle went above and beyond our expectations with his customer service and attention to our needs. They located the problem within an hour of receiving the car and determined it was the Starter. They even provided shuttle service so that she could get her car after class was out. How nice is that?! We now have an honest, reliable and friendly place to have our daughter's car cared for with only what's needed. Kyle was up front with the repairs needed now and helped itemize the "must get done" and the "to do later" repairs which helped us with forecasting expenses. We really can't say enough about the overall experience and their after service correspondence. Very professional all of the way through.

Always the best of service,with kindness and professionalism .

Very thorough and professional.Pinpointed a difficult problem to solve.

Friendly, discounts applied which I sincerely appreciated, on a tight budget. Thank you again!!!

Service was exceptional!! I was kept informed on the progress every step of the way. Very important! Job well done.