Monterey and Pacific Grove Auto Repair

4122 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

I was concerned about a new noise from my front brakes on our Rialta motor home. Since we were heading out soon on an extended journey and it has been 20,000+ on the pads, I had them checked. A very thorough inspection was completed and the brakes received a clean bill of health. I was informed there was a bit of rust on the pads but no security problem.I appreciated the work and the honesty.

Thank you for your meaningful review! It means a lot to us to be recognized for our efforts in trustworthiness and attention to detail! We look forward to working with you in the future.

- Monterey
5

Once again the team at the Monterey Pacific Motor Works handled my auto repair professionally, politely, fairly, & timely. Thank you!

Thank you for your patience Laura. We do our best to be perfect, but as you may know it is very difficult at times. Thank you for your kind words.

- Monterey
5

I found Pacific Motors to be timely, friendly, and efficient. I have had my CR-V in twice for repairs, and have been satisfied with their service and feel confident that they have taken good care of my car. Would recommend them to friends and family.

5

So glad I learned about this place and very satisfied with the service.

We are glad to have you aboard Judy. Welcome to the Pacific Motor Service family!

- Pacific Grove
5

completely trustworthy!

5

From the 1st call to learn about Pacific Motor Service to receiving my car back the next day running better than ever, my experience has been excellent. Jim, Kyle and Kevin are excellent communicators who say what they do and do what they say. Your business is a valuable example of outstanding customer service!

Thank you Tony. We really enjoy people who share similar values and are like minded when it comes to leadership! I was particularly pleased that you joined us for our leadership meeting! Hope to see you soon. Jim Hayes-General Manager

- Monterey
5

Great Service by Jim and Kyle.

Thanks Buddy. Good to see you again.

- Monterey
5

Kevin, Stephanie and their wonderful crew of mechanics take care of their customers and ensure quality service. We highly recommend them!

Good morning Kristen, Thank you for your review. We certainly do our very best to bring caring, conscientious staff onto the team who then make the experience you had possible. Have a great day! Kevin Donohoe-Owner

- Pacific Grove
5

Courteous, quick, and efficient

Thank you Buzz. I Didn't get a chance to speak with you during this visit. I hope all is well. Jim Hayes-General Manager

- Pacific Grove
5

Fast, efficient, excellent work, trustworthy, easy to set up appointments, what more could you want?

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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.