The work itself was done in the allotted time and at the estimated cost. Just as importantly, Kyle explained everything that would be done in a very clear way--then had a few bits of clarification afterwards. Very grown-up and professional shop. I'm grateful that I found them.

As always, exceptional service !

ALWAYS EXCELLENT AND COURTEOUS SERVICE

Excellent service by Jim and his team.

We brought our Mercedes in with a "check engine" light. Kyle patiently explained what was causing this and the recommended maintenance. Pacific Motor Service completed the work with no surprises. We are new to Pacific Motor Service and are off to a great start.

I was pleased with the first phone call to the end of my service. I was leading a seminar at Asilomar. My car died.I looked on line and saw the reviews and called these guys. All of the rave reviews are true.

Excellent service, as always.

Minor repair; appointment day/time scheduled to minimize wait time at shop. Customer for several years -- consistently excellent maintenance & repair, and customer service. Wonderful and trusted shop.

Excellent

Kevin, Thanks for taking care of us so quickly and professionally. We both appreciate you going the extra steps to drop me off at my hotel and then again picking me up the following morning with our vehicle ready before having to pay for an extra day at the hotel.