Pacific Motors has been great to me for the last three years. I’ve come in with concerns, and they are always incredibly helpful. They are fair and prompt, and always have found a solution for me. They came highly recommended from friends and I always recommend them.

Our engine developed a serious malfunction during our vacation in PG. Kevin got us in the shop on short notice and we had our car back and running by the end of the next day. Could not have been better!

Excellent service and very customer oriented staff. I'll use it again

I have only drove it home from Service. However, I did not hear any noises when I turn the car to the right or left. Customer Service is excellent, caring, attentive, and helpful. I will continue going back when I need an oil change. I’m very happy with the service and care that I had.

We had some unexpected trouble with our Toyota Rav 4 while on vacation in Monterey. We live 3 hours away and wanted to make sure it was safe to drive before heading home. We took it to Pacific Motor Service and let me just say this was easily the best mechanic experience either of us have ever had and one of the best general customer service experiences as well. We ended up needing quite a bit of work done (front end struts and shocks) and they were able to complete all of it the very next day so that we could go home. Rory, the person who we primary dealt with, is an excellent communicator and we felt very well informed and taken care of. The other woman (so sorry I forgot her name) on staff was also very accommodating. They even held onto my luggage in the office while the car was being worked on so they I didn't have to lug it around town. I'm so happy with this service that I would honestly consider going back to Monterey for any serious car repairs just to go to this shop. Can whole headtedly recommend this business. Thank you very much to this excellent team!

I came to Monterey for vacation from Modesto CA, unfortunately my front brakes on my car were scraping metal to metal. I was so stressed out, because I was unable to drive anywhere in Monterey. It kind of ruined my vacation for the first day. Plus I needed to get back to Modesto. I called Pacific Motors service, they told me to bring my car in and they were working on it and no time. Few hours later my car was done, they did an amazing job. The job was done professionally with Quality Parts. Not to mention it was budget friendly for me. The cost was lower than the estimate. Office Personnel was amazing they were very courteous and very helpful. I highly recommend them. I promise you you will not be disappointed.

My family and I have always experience wonderful, excellent service and prompt attention to detail and a warm greet at the door. We will continue to use your services always. Much appreciate, Cary O.

PMS performed a nice job with my 2005 TT. They kept me in the loop. I do recommend them to my neighbors.