Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Excellent service, as always.

5

Minor repair; appointment day/time scheduled to minimize wait time at shop. Customer for several years -- consistently excellent maintenance & repair, and customer service. Wonderful and trusted shop.

5

Excellent

Thank you, Sam! We look forward to working together again. -Kyle Van Vickle, Service Writer

- Monterey
5

Kevin, Thanks for taking care of us so quickly and professionally. We both appreciate you going the extra steps to drop me off at my hotel and then again picking me up the following morning with our vehicle ready before having to pay for an extra day at the hotel.

5

On time. On budget. Convenient shuttle to and from work. Tips on breaking in brake pads. What else can one expect. I'll be going back.

5

Excellent service!

5

Mostly, the car runs great. They make a great effort to explain what they are going to do, itemize the costs and contact you before proceeding further if they run into an unforeseen situation, during the repair work, that necessitates an additional charge so you never turn up to pick up your car and are presented with a "fait accompli" of additional charges to you bill.

Thank you, Dr. Turner. We're always here to help! -Kyle Van Vickle, Service Writer

- Monterey
4

Knowledgeable and professional.

We always do our best, Dennis! Glad to hear that it shows! -Kyle Van Vickle, Service Writer

- Monterey
5

I visited Monterey and developed a noise from my truck. They checked it out the day I called. It was the wear indicator on my brakes, something I can fix myself when I return home. They did not pressure me to let them fix it. I gladly paid the diagnosis fee and was on my way.

Glad to hear the interaction was so smooth, Steve. Hope you had a great trip home! -Kyle Van Vickle, Service Writer

- Monterey
5

Very happy with this location and their service on my vehicle!

Thank you Jessica, we're always doing our best to provide a positive experience! -Kyle Van Vickle, Service Writer

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.