Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

I had severe engine issues, made an appointment and was seen right away. The solution they offered was the best 👌. Repairs were made in a timely manner at a reasonable price. 😀 Communication with me was superb, and I highly recommend Pacific Motors. There is a reason they have been in operation since 1947!!

Hello Brad! Your Grand Caravan has a new life! You brought us a vehicle that needed a new engine and after some TLC (major TLC) she's ready for another 15 years of reliable service. Thank you for staying patient and thank you for taking the time to leave us a great review! Here's to another 75 years!

- Pacific Grove
5

Took our BMW in and had multiple things fixed. They did an excellent job! We are very happy with the service they provided. Definitely will use them again for our car services! Very friendly staff and got our car back faster then we thought.

Thank you for taking the time to leave us such a kind review Billie. We enjoyed working with you and Eric. Please let us know if there is anything else we can do for you!

- Monterey
5

Great customer service and staff! Thank you!

Thank you Jeremy, hopefully your Fiat has found a great home!

- Monterey
5

Pacific Motors has been great to me for the last three years. I’ve come in with concerns, and they are always incredibly helpful. They are fair and prompt, and always have found a solution for me. They came highly recommended from friends and I always recommend them.

Hello Amie, thank you for your great review. We always enjoy working with you. Hopefully your Mazda is doing fine after your last visit.

- Pacific Grove
5

Thank you Russ. This one was easy...a light bulb and your on your way!

- Monterey
5

Thank you for choosing Pacific Motor Service for your BMWs needs!

- Monterey
5

Our engine developed a serious malfunction during our vacation in PG. Kevin got us in the shop on short notice and we had our car back and running by the end of the next day. Could not have been better!

5

Excellent service and very customer oriented staff. I'll use it again

Thank you for taking the time to leave us a kind review Mr. Krasner. Hopefully your Jeep is now driving straight now that the wheels are aligned.

- Pacific Grove
5

I have only drove it home from Service. However, I did not hear any noises when I turn the car to the right or left. Customer Service is excellent, caring, attentive, and helpful. I will continue going back when I need an oil change. I’m very happy with the service and care that I had.

Thank you for taking the time to leave us a kind review Penny. Customer service is our middle name! See you next time.

- Monterey
5

We had some unexpected trouble with our Toyota Rav 4 while on vacation in Monterey. We live 3 hours away and wanted to make sure it was safe to drive before heading home. We took it to Pacific Motor Service and let me just say this was easily the best mechanic experience either of us have ever had and one of the best general customer service experiences as well. We ended up needing quite a bit of work done (front end struts and shocks) and they were able to complete all of it the very next day so that we could go home. Rory, the person who we primary dealt with, is an excellent communicator and we felt very well informed and taken care of. The other woman (so sorry I forgot her name) on staff was also very accommodating. They even held onto my luggage in the office while the car was being worked on so they I didn't have to lug it around town. I'm so happy with this service that I would honestly consider going back to Monterey for any serious car repairs just to go to this shop. Can whole headtedly recommend this business. Thank you very much to this excellent team!

Thank you for your wonderful Five-star review! I give you Five-stars! We always make an effort to prioritise travelers so their car's issues are a minimal impact to the vacation memories! Rory and Beatrice are truly a gift to us all. Thy are a special team; it is their passion an purpose to take care of people and their vehicles. Please let us know if there is anything else we can do to help.

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.