My wife and I just moved to Monterey, and it had been a while since our car had been serviced. We took it to the Pacific Motor Service branch in Monterey and are glad we did! Service was professional and prompt, they took care of everything that was needed and even replaced a burnt-out brakelight free of charge. Jim clearly communicated everything that was being done, how long it would take, and how much it would cost, and gave me a reference to an auto shop that would repair a small dent as well. We will definitely be back.

Always friendly, and honest as they come. The reason I keep coming back.

Excellent service and care. I highly recommend this auto shop and plan to make it my go to place for oil changes and the like.

Thank's, you gave me an appointment because I was visiting for a couple of days and had a problem. Your service was prompt and you solved my problem.

Great services! The SRS alarm had bothered me several weeks. I saw their AD and went there without an appointment. They replaced the child seat occupancy recognition sensor and solved the problem on the same day. They explained posible problems and solutions, and then gave me their suggestions. It's been proved that their suggestions were efficient and effective.

Professional curious and on time,

Always great service and everyone is responsive to our concerns. Get it done on time as agreed. Thank you.

I found the customer service profound in its a-commendation and demeanor. I would recommend it to a friend.

Knowledgeble, friendly, helpful, and timely repair. This was my first visit (I moved to this area recently), but I will definitely come back for other repairs i might need. Kevin instills trust and honesty. Very happy with my experience.

One of the most professional teams that I've worked with. They kept me informed each step of the way, so I was fully detailed about the status of the service recommended.