Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Had to replace the transmission in our Honda Odyssey, but Kevin explained all of our options so that we could make the best decision possible. Kevin and the entire staff was very professional and honest throughout the experience. In addition to the repairs, they polished our headlights - that were definitely in need of a good cleaning. After being in the military for many years, we almost always used the service stations on base; mainly due to convenience. Given our experience at Pacific Motors, we'll definitely use them again for any of our auto repairs.

5

My wife Diane and I take all three of our cars (1951 Morris Minor, 1999 Subaru Forester, and 2004 Mazda Miata in for service at Pacific Motor Service. They were recommended by our neighbor and they have lived up to their reputation with her. They are honest, qualified, reasonable, and do very good work. I cannot imagine taking any of our cars anywhere else. They are also located close to our home, so that is a convenient factor. I would recommend Kevin and his auto repair service to anyone. They will not be disappointed.

5

Incredible automotive care and customer service. The staff is friendly, knowledgable and honest. Provided a detailed and comprehensive evaluation of my car's required repairs and developed a reasonably priced plan with available options. Kevin was completely dedicated to ensuring I was fully informed and supported through every facet of the vehicles repair from start to finish. Outstanding.

4.5

Professional, knowledgeable, met cost estimates and delivered serviced car back at the agreed upon time. Appreciated alerting me to a deteriorating safety problem (front suspension) and their ability to fix it in a very reasonable time. Not only is the shop location is close to my home, but the pricing is 10-15% less costly than the competition on Del Monte Avenue per my experience.

5

I received the service I expected in a professional manner (Smog Check). Friendly staff.

5

EXcellent

5

I have had two recent visits to Pacific Motors. The first was a weird sound that I thought might be a master cylinder problem or maybe just some stupid thing interfering with the tires on turns. It was (happily the latter). They were honest, helpful, and fixed it for free. Second time: driving my wife's step-daughter's car back from Costco someone yelled that I had a flat tire. I made it Pacific. They found the nail, and also found some pending ( or past due) brake problems that will be her birthday present and could save her life. Great place! Great people!

5

Excellent work performed in a timely manner.

5

Friendly, efficient and honest. Trust their judgement completely and they will not do unnecessary work.

5

With out a doubt, your customer service and dedication to providing a quality professional presentation is the best. I appreciate the persistence you displayed in finding parts needed to repair my classic Saab. It was a Herculean effort. Over 100 calls world wide to find a $200 part was very cool indeed. The best bart, was you did it as a given. Jim, your are an assist and the best. If you folks repaired lawn mowers, I would be first in line. Thank you and you have a customer for life. Guy

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.