Testimonials - Page 26 - Pacific Motor Service Monterey

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Lane We

7/22/2023

Genuine parts, dealership quality mechanics, excellent customer service, and convenient.

THank you Lane. We appreciate your trust and kind words. Please let us know if there is anything else we can do for you!

- Pacific Grove

Felix Parham

7/21/2023

Quick turnaround, excellent service, and friendly staff. Definitely recommend this shop.

Thank you for taking the time to leave us a review. I am glad we were able to get you r Tacoma back on the road with a simple A/C adjustment.

- Monterey

Rick Meech

7/19/2023

Pacific Motor Service deserves at least eight stars...so add as many stars as needed to bring the average of all the posts up to eight. I'm bad at math so if somebody else could get on that it would be appreciated. Anyway, they found and replaced a dead instrument panel in my 2010 Malibu. Two other garages couldn't even find the part. The price was very very fair. I won't use anyone else in the future.

william martin

7/14/2023

Good analysis and prompt repair. Well done !

Thank you for taking the time to leave us a review Bill. We appreciate you choosing Pacific Motor Service for your Toyota's alternator repair.

- Monterey

Arthur Walden

7/12/2023

Mike was the mechanic who worked on my tacoma which was experiencing a misfire. He was able to diagnose and fix the problem within a day and the customer service at the front desk was top notch. Everyone was very friendly and the workplace was clean.

Mike does a great job and is as perfect a technician as you can ask for! He is our top Master Techs! Thank you for taking the time to leave us a nice review.

- Monterey

Mario Ruiz

7/11/2023

The team has always been amazing!! From ownership to front desk to the mechanics. Been going there for 10 years and would highly recommend this place. They are honest, fair and have great customer service. Go there!

Thank you for choosing Pacific Motor Service to take care of your lovely BMW. New front brakes and a replacement for the leaking coolant reservoir and you are back on the road!

- Pacific Grove

Matilyn

7/10/2023

My car was making excessive noise, due to belts needing replacing. I was able to drop my car off the next business day at opening. Beatrice and Rory were very professional and knowledgeable and displayed outstanding customer service skills. And thank you to the team who repaired my car! It drives better than ever. I will definitely be bringing my car again and again!

Hi Matilyn, Thank you for taking the time to leave us a nice review. We specialise in European cars , so your BMW is right in our wheelhouse. Beatrice and Rory do a fantastic job explaining difficult to understand issues to our clients. Thank you or the good word!

- Monterey

corena bingham

7/8/2023

Hello Corena, thank you for taking the time to leave us a nice 5 star rating. We appreciate you trusting us with your Ford Focus!

- Monterey

Lea Aricheta

6/28/2023

Service was excellent, and as the other reviews say communication is clear, straightforward, and friendly. They work with your schedule and preferred method of communication. The quality of work is also excellent. They identified the problem (shaking while braking at high speeds - rotor needed changing and brake pads pretty worn down) and addressed it. They also rotated my tires. Military friendly!

Hello Lea, Thank you for taking the time to leave us a great review! We are indeed military friendly; we have several veterans on staff and do our best to take care of the community! Thank you for trusting us with your Civic's brake issue. Please let us know if there is anything else we can help with.

- Pacific Grove

Nicholas Artinyan

6/27/2023

These folks are top notch! Fantastic work and customer service.

THank you for the review Nick. We appreciate you choosing Pacific Motor Service, and were happy to help add some life to your Subaru by servicing the timing belt! See you next time.

- Monterey

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