Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

I ordered some aftermarket wheels for my 2004 Mustang. Made the appointment with Kevin and he quickly & efficiently put me on his books for the next Monday at 8 am. Stefany received me Monday however which was no big deal. She mentioned the service would take an hour and asked if I would like a ride home, I accepted. Special thanks to all at P.M.S for a speedy, professional, thorough job ! I even got a compliment on looks of my new wheels...

5

Always a pleasure to get work done there! Very knowledgeable and accommodating.

Thank you Nick for the review we at pacific motor service are very happy to here that you are happy with the service we will see you next time. Education Training And Information Specialist Justin Barrett

- Monterey
5

As usual, the customer service was excellent. Although I had to have far more work done on the car than I had hoped, Kevin was patient and clear in his explanation of what needed to be done and he did not pressure me at all. He was clear about what was for safety and performance and why. Plus he went out of his way to accommodate our difficulty in picking up the car by having it dropped off at the house.

5

Kevin was very professional and diligent in his evaluation of my pickup.

5

Great service.

5

I was thrilled with the honesty and efficiency of Pacific Motors in PG. They uncovered the source of a longstanding problem and were honest about what work my car really needed and what could wait.

Thank you so much Rebecca! We are here to help and serve you the best we can. I hope to see you on your next visit- Have a Great Weekend- ETI Stefany

- Pacific Grove
5

Great thorough service! I loved that I was offered a ride to anyplace I wanted while I waited for my car. That's a nice touch. Thank you!

5

Calm, personal, clear, thorough. They promptly emailed and texted important information about a repair that needed to be done. They recommended a list of other important maintenance work. I chose some to be done now, and the rest I was going to leave for the next 5k check up, but later I called back and asked for all the work to be done. No problem. It was all done before close of business.

5

This place is somewhere I can go and know my car is being handled with care. They are excellent and I trust their work 100%.

Thank You Molly for the wonderful review and we are very happy that you where happy with the service we cant wait to see you again. ETI Justin Barrett

- Monterey
5

Very friendly, explained everything to me simply and with out hurry! Definitely will return!!

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.