Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

First class all the way. I understand Jerry Graham took my car back to you to have their work tested by your shop, I wonder how the felt to have to check with you to make sure they did the repair correct this time with you.

5

Having to get your car serviced is a terrible experience. However, you guys made it pleasant. Communicative, informative, and cordial. Thank you

5

Patiently reviewed / explained findings and recommendations. Showed me parts replaced and why. Timely communication on the phone. Courteous.

Thank you Mr. Cozed, We at Pacific Motor Service appreciate your feedback! Hope to see you on the next scheduled maintenance on your Volvo- ETI Stefany

- Pacific Grove
5

I'm a single elderly woman and I need some assistance from time to time. My car needed an oil change and tail light replaced. I arrived at 2:00 and was back home by 4:00. Kevin fixed me a cup of coffee and we talked about family the whole time. I don't get out much and I appreciated Kevin taking time from his busy afternoon to sit and visit with me. My finances make it hard to own a car, but he always makes it possible to get an oil change and keep my old car going without spending to much money

You are one of my hero's Penny! Please stop by anytime for a visit and a cup of coffee. Be well! Kevin Donohoe, Owner

- Pacific Grove
5

Kevin has cared for my Mercedes for 20 years and has never let me down. I trust him and his mechanics.

Thank you Gretta, it is our pleasure in serving you and your vehicles. See you soon - ETI Stefany

- Pacific Grove
5

These guys are class acts. They went the extra mile to make sure I was satisfied. Thanks, Kevin.

Thank you for coming to see us Mr. Jackson. Hope to see you in the near future - ETI Stefany

- Pacific Grove
5

Excellent service in a very timely manner. Cost estimate was provided before the work and final bill was to the "cent". Yes, this is the place to go for oil service in the Pacific Grove area. Very pleased.

Thank you Mr. Johnson for coming in. We are here to help and serve, See you on the scheduled maintenance. -ETI Stefany

- Pacific Grove
5

Quick and affordable service! I highly recommend them because they are honest and do their job well. Went to get an oil change and was very pleased with the service.

Thank you for coming in Mrs. Fredle. Its been our pleasure to help and serve you. See you on the next scheduled service - ETI Stefany

- Pacific Grove
5

Very good service.

Thank you art for the review i hope the Honda civic is doing well and we hope the trip up north went well see the next time you need service. Justin Barrett ETI-Educate Train Inform Specialist

- Monterey
5

My Mini's clutch failed and AAA towed me in to Pacific. They took care of the clutch repair and showed me the old parts. The man at the counter sent an email with a video that showed how the clutch works... very impressive! I like the people, the shop is convenient and the warranty is 12 months longer than the Mini dealer in Santa Clara for the total repair costs were $300 less than the dealer.

It was our pleasure to get you back safely on the road, I hope your hot rod is driving great and if there is anything else we can do to assist you, were are happy to help you in any way possible. - ETI Stefany

- Pacific Grove
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.