Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Always fair pricing and great service!

THank you for taking the time to leave us a review Megan! Please let us know if there is anything else we can do for you in the future.

- Pacific Grove
5

Thank you for the Five Star rating Mr. Finney. With the recent service you should be good to go for a while! Please let us know if you need anything else.

- Pacific Grove
5

Thank you for leaving us a Five Star rating. We really appreciate the feedback.

- Monterey
5

On time and under estimate. Very satisfied.

Thank you for leaving us a nice review Alan. We'll see you next time your lovely Audi needs service.

- Monterey
5

Consistently great service each time I have my cars serviced at PMS - PG.

Hello Albert, thank you for leaving us a review. We appreciate you servicing your family's vehicles at Pacific Motor Service! We appreciate you.

- Pacific Grove
5

Beatrice in the front office was very thorough explaining what needed to be done to my Mercedes. I had normally used the Mercedes dealership in Monterey, but after a really bad mid/diagnostic to my car and almost a $14,000 repair ….Pacific Motor Service was able to fix for a fraction of the price and was very reasonable. Job was done quickly and I was very satisfied!!!!

Thank you for leaving us a review Eric. We believe we can be the best in the world at providing accurate diagnostics and providing it to our clients in a way that is easy to understand and is actionable. One of our standards is to avoid guessing outcomes and to test all components of a system before we make our diagnosis. I'm glad you found us and we were able to save you nearly $1,000!

- Monterey
4

Excellent service

Thank you for leaving us a cnice review William. We do our best to exceed the expectations of every client. Please let us know how we can earn a fifth star from you on your next visit.

- Pacific Grove
5

Kevin and his staff were so helpful. I am from out of town and found Pacific Motor while waiting for AAA to jump start my car. I contacted Kevin and he let me drop my car off and quickly diagnosed and fixed it the next day while we were at the aquarium. I really appreciate the friendly service. Thanks again!

Thank you for your lovely review Kathy! We appreciate you choosing us in your time of need. It just so happens that Pacific Motor Service was recently awarded the AAA Top Shop award for the western United States! I'm glad we were able to live up to our reputation and get you back on the road with minimal impact to your vacation. We hope you enjoy the rest of the summer.

- Pacific Grove
5

They did a quality job and finished all repairs in 2 work days!

5

Rory at Pacific Motor Service was extremely professional and provided the best costumer service I’ve experienced in many years! I truly felt my car was in good hands and that I was given a fair and honest quote on needed repairs. Wasn’t over sold on unnecessary maintenance. My BMW X1 was in one day and out the next! I’ll continue taking my vehicle to Pacific Motor Service and highly recommend them to others! Thanks again to Rory and the entire team for treating me and my vehicle so well.

Thank you for leaving us such a stellar review Mr. Gass! We really appreciate you taking the time to spread the word. We focus our time and energy at providing world class customer service, and I'm glad you noticed. Rory and Beatrice do a fantastic job and our technical staff are second to none. We look forward to working with you again.

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.