I've taken my BMW roadster to Pacific Motor Service on two occasions and have had equally great service. The first time was to deal with a set of suspension, engine performance and safety issues related to my aged used car, which were all resolved. In fact after the tune-up, my road MPG exceeded the manufacturer's highway estimate! My second visit was for routine maintenance and to address a leak that I couldn't address myself. Again, a quality job at a price that was appropriate for the work done. I don't have a garage to do all of my own service on my 15+ year-old BMW, so I wanted to find a place that respected me and my diagnostic skills to tackle issues that I wouldn't necessarily turn to a dealer for. Pacific Motor Service is not the highest nor the lowest price for auto service, but the people are honest, communicate with you as a customer, warranty their work, and get it right -- and that's worth every penny.