Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Great service!

5

Excellent Service as always. We appreciate the work you do keeping our cars on the road. Thanks!

5

Oil change.

5

I am very satisfied that the repairs were done in a professional way and that Management were honest and forthright about the nature of the problems (multiple) and the options for repair. I was especially pleased with the prompt action to rectify a repair part failure (valve cover gasket). We will continue to patronize Pacific Motors Services. Thank you

5

I am a repeat customer. I have always had prompt, courteous, competitively priced & timely service. This time around, I had occasion to test their 3 year warranty. A part failed on some work they did about a year ago ( which I had forgotten about). It was in their system and the replacement part and work cost me zero. Plus they gave me a shuttle back and forth to my house. The present manager at the Forest Ave location,Justin, I had dealt with before at their smog shop. I found him to be a real gentleman and attentive to my concerns. I am very pleased with all my dealings with them and would recommend them to my friends.

5

Amazing service! I will be back.

3

I would have given a higher rating had it not been for the lack of callback, alert sign still flashing and the omission of a new oil change reminder on the windshield.

4.5

We were treated well, swiftly, and thoroughly with an oil delivery unit in Diane's 1951 Morris Minor convertable. Justin was very nice and accommodating and promised he would get us up and running, without an oil leak, for tomorrow's The Little Car Show and Friday's Pacific Grove Concours. Should be fun as usual.

5

I was on a tight schedule, but when I went out to start the car It wouldn't start. I called Pacific Motors at 3pm on a Friday afternoon, and Mr. Barrett was there in 10 minutes to help get my car into the shop. Plus they loaned me a car so that I could keep my appointments, and on top of that my car was repaired by 5pm. Nice going.

5

Appointment was ready to go on time, and vehicle was finished on time, with all work done to satisfaction. I am very satisfied with the experience.

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.