Very through and keeps you informed step by step

Very professional and honest. Best value I’ve seen in Monterey for a top level oil change.

Very accommodating.

Beatrice and Erika were AWESOME! They saved our vacation! Beatrice and her team fixed our car and it runs better than ever! For honest, friendly, and reliable service, go to this car repair shop!

Relatively resetting loose cabling in the engine area to eliminate a knocking sound

The hatch back on our SUV was not functioning properly, and the dealer where we bought the car wanted to replace the "computer parts" at an outrageous price. Pacific Motor was able to "reboot" the system at a fraction of the price, and it has functioned perfectly ever since.

Excellent service! Oil change, brake fluid replacement and standard Lexus maintenance at very reasonable price compared to the local Lexus dealer cost.

Beatrice is very welcoming when you come in and the Staff has done a great job on my Vehicles!

Have been taking my Mini Cooper to Pacific Motors for the past 10 years since I bought it. Has always been a positive experience. This last time Erika made sure everything we agreed on got taken care of on time. Communication was good by phone and email. I wouldn't trust my car to be worked on anywhere else whether it is just an oil change or something more major. Is it cheap? No, but you get what you pay for. 👍 Thank you for continued outstanding service. Sally Bagley