Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

The staff was very professional and helpful. They remind me of how my father trained his staff, a throwback to the days where customer service was preeminent. They were also very accommodating to my impacted schedule and had the world completed when they said they would.

Thank you for the excellent review Steven! We certainly prioritize customer service. It is one of the ways we set ourselves apart from the rest of the pack. We appreciate you choosing Pacific Motor Service to keep your lovely Mercedes safe and reliable. With new front brakes, you should be good for years to come.

- Pacific Grove
5

Nothing but good things to say about this place. My family and I were on a road trip from the Bay Area, to Monterey, to Joshua Tree. On the way to Monterey a worrisome sound started to come from the front left wheel well. Well, long story short, they took car of us! (okay bad pun). But seriously, the two front office workers listened to us, and genuinely cared to help us get back on the road. And although the problem turned out to be a simple fix, they only charged us for the time it took to find and solve the problem. I wish I had a mechanic like them back home!

5

Great people, great service, wildly honest

5

5

It's always done quickly. Also a pleasure seeing Beatrice and Roary at the shop, they always make me feel welcome and comfortable, great Inner action. I feel my car is always taken care of and running 👍. This last visit was as always done in a timely manner. My car is running great. As usual I was kept well informed as what my car needed. My car looked nice due to the car washing they provided, thank you so much.

5

Great place. Very friendly

5

Will definitely be back. The most friendly car service I've ever had!

5

Change wind shield wiper

5

Very thorough and good communication. Will definitely return.

5

Extremely courteous, efficient, and reasonably priced. I will definitely return.

Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.