Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Kevin and his staff have taken great care of me and my car these past two years. Clear honest communication and careful consideration to my budget and transportation needs.

Thank you trish for the kind review and more importantly, trusting my shops to serve you. We appreciate all your referrals. Please stop by in a week or 2 for a quick follow up. Kevin Donohoe, Owner

- Pacific Grove
5

3.5

Good job! Very friendly and efficient!

Thank you Ann. Look forward to helping you with your car again down the road. Service Manager,Beau Blackwell

- Monterey
5

5

If car repair could ever be pleasant you guys are making it happen. Clean, fast, efficient, and a nice waiting room. Actually your prices were the best I could find for the brake job. Dale

Well said Mr. Christensen. =) We appreciate your bringing your vehicle in to us and we look forward to seeing you again. Service Manager,Beau Blackwell

- Monterey
5

5

5

The maintenance was performed well and everything was explained thoroughly. The itemized receipt was informative also.

Doug, thank you for taking time to fill out the review and offer feedback. We value all feedback in an effort to improve our clients experience. Looking forward to seeing you next service visit! Kevin Donohoe, Owner

- Pacific Grove
5

Best auto repair experience ever! My Mini Cooper Clubman is smiling. Beau and his team were professional, helpful and honest. From the start, they explained what may be needed, called to discuss, and presented the things that should be and must be done - but all in a partnership manner. Not a pushy "your car is going to die tomorrow" way. After understanding what it needed in some key Mini areas (water pump and oil gaskets) we discussed me reviewing with my dealer as they may be under warranty. I called and after some review most of the items were. It however was extra time and effort that Beau took to call the warranty company - over an hour I understand - and he did it with patience and a good feeling of helping me, not losing revenue. The savings were substantial and I appreciate the effort that he put into this as though they may have lost some margin in completing this via the warranty, he and his team gained me as a customer!! On top of this, they also were kind enough to pick me up and drop me off a few times at my place of business - and that was very helpful as well. The car was done in a day and I did not have to go through the challenge of a rental car - another great thing! My car has been driving well and I know my next service and oil change wil be at Pacific Motor Service. Thanks!

Wow, Thank you very much for those kind words Mr. Fischer. It's my pleasure to go above and beyond to make sure you are satisfied with our service. We appreciate you giving us the opportunity to earn your trust. Service Manager,Beau Blackwell

- Monterey
5

I can always count on excellent care at Pacific Motor Service. The staff is friendly and I leave well-informed about my vehicle's maintenance needs.

Sally, I appreciate your friendhsip, encouragement and support. Good luck at the competition ths weekend!! Kevin Donohoe, Owner

- Pacific Grove
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.