Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

I couldn't be happier with my experience at Pacific Motor Service!! Kevin and his team combine top notch auto service with probably one of the most pleasent customer service experiances you'll ever have. I will be using them for all of my auto needs and will definitely be reccomending them to all of my friends and family!!

Jeremiah, thank you for the kind words and great review! It was a pleasure serving you and we do look forward to seeing you next service visit! Kevin Donohoe, Owner

- Pacific Grove
5

I like the system of chosing time for appointments on line, very convenient. Beau was friendly and competent, even gave me a senior discount, pretty amazing. I will try you again for my next service.

Thank you for your feedback Georganne. We look forward to seeing you again in the future. -Service Manager,Beau Blackwell

- Monterey
4

Very friendly and courteous.

thank you cant wait to see again justin

- Monterey
5

Very quick and efficient service ! Also enjoyed the coffee the feeling of hospitality and my chat with Justin, the manager! All in all a wonderful break from my busy work day!

thank you cant wait to see again justin

- Monterey
5

service is always good

I'm glad we were capible to correcvting your drivers door problem without having to buy a brand new door panel. Have a great trip-please stop by when your back and share the pictures ;-) Kevin Donohoe, Owner

- Pacific Grove
5

I've had the fortune/misfortune of frequenting many auto service spots over the years and it doesn't get much better than Pacific Motors. They exude honesty, they truly care about their customers and they are empathetic. It's taken me almost two decades to find a place like this and it was right around the block from my house.

I really appreciate your understanding and value placed upon customer service. Please let me know when you are ready to tackle some of the service needs of your hot-rod! Kevin Donohoe, Owner

- Pacific Grove
5

I appreciated the concern for my safety When Kevin offered me the Co. Shuttle car for my use while he checked out what was wrong with my car. I'm also grateful for the follow up they do, to see if the problems were completely fixed.

We love our clients! I'm glad we could help with the transmission problems and provide a low cost resolution. See you soon. Kevin Donohoe, Owner

- Pacific Grove
5

I was really impressed with the knowledge and abilities of Kevin and his mechanics. I highly recommend Pacific Motor Service!

We love client referrals! Thank you for your kind words Jeff. See you next service visit. Kevin Donohoe, Owner

- Pacific Grove
5

this garage rocks, in every way. from the front desk, beau, with great people skills, good intelligent intake information and output in language one can understand, timely estimates, follow up calls, and actually offering an immediate drive about, with the mechanic, also intelligent, good listener, to a description of a noise, who then described what the sound 'could' be, and offered his own bad experiences with other garages that didn't work for him. then, the notice of a shiny clean garage floor didn't hurt, the paperwork was totally detailed and warranties were plainly listed, and my car was washed and tires shined up, plus within 5 minutes of my arrival, a suggestion was made that i drive my second car and two folks would shuttle over my repaired car and have a back up to drive him around so i would not waste my time. incredible ! thanks for restoring faith in automotive service !!!!

Your welcome Gail. We are glad you found us. We try to raise the bar for what an automotive shop should be like. We appreciate your kind review and look forward to seeing you next time. Service Manager, Beau Blackwell

- Monterey
5

Courteous, prompt service.

Thank you for your feedback Mr. Luiz. We appreciate your business and trust in Pacific Motor Service. Service Manager,Beau Blackwell

- Monterey
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.