Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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4

very thorough . open to fine tuning their work. will use the again.

Thank you for your feedback Scott and your trust in Pacific Motor Service. We look forward to your next service visit! Kevin Donohoe, Owner

- Pacific Grove
5

Thank you for all your help with my Nissan.Very professional.

Your welcome Robin. We appreciate you giving us the chance to earn your trust. We look forward to building a long lasting relationship with you and your vehicles. Service Manager,Beau Blackwell

- Monterey
5

I appreciate the attention to detail and recognizing that I am a customer.

Larry, we appreciate your trust in Pacific Motor Service. Thank you for your feedback as well. Have a great day. Service Manager,Beau Blackwell

- Monterey
5

I can't even begin to explain how far beyond satisfied I am with their level of service and professionalism. Without a doubt, they are now the only automotive service shop that I will ever use, unless I move from here. I have already referred several friends. If they had a tip jar ... you would feel compelled to tip at least 20%! Seriously. Don't take my word for it. Use them for something simple and experience their, well deserved, 5-Star experience. Arhh!!! I can't express enough just how amazed I am with Pacific Motors.

We really appreciate your kind words and great review! Meeting client expectations is our primary objective and I’m overjoyed to know we met yours! We are looking forward to seeing you next service visit. Kevin Donohoe, Owner

- Pacific Grove
5

Not only was the service on my old wagon prompt and well done, but Justin took extra care with an elderly woman ahead of me. She had a volume of questions about her car and the paperwork that should be filed vs. stored in the car. He patiently answered her questions and reassured her until she was ready to go. He didn't rush her or make her feel inadequate for asking. He even helped her when some of her items fell to the ground. Justin was an absolute gentleman toward her. Well done, Justin. Thanks again.

Hi Mary-Kevin here. Thank you for taking some time to post a review and specifically recognize Justin and his staff. They work hard to ensure everyone feels welcome and taken care of. Please stop by the office next time you are in! Kevin Donohoe, Owner

- Monterey
5

Kevin did an outstanding job of making the customer feel comfortable and was very helpful in explaining the work that needed to be done. The process from start to finish was exceptional in professionalism, quality of work, and customer service driven.

Thank you for the review Kathy and more importantly, for trusting us to correct the emission control systems problems to completion. We value you as a client! Kevin Donohoe, Owner

- Pacific Grove
5

Justin was professional, courteous and had a sense of urgency to my requests. A perfect combination of knowledge, friendliness, and professionalism.

5

Work was well done, and car was ready when promised. The owner and staff were very friendly, and we will continue to take our '06 Subaru Outback for service to the PG location.

Thank you Cheryl for allowing us to service and maintain your Subaru. You have a great car that’s now in tip top shape! Kevin Donohoe, Owner

- Pacific Grove
5

iF i COULD GIVE 6 STARS, I WOULD. GREAT SERVICE. FRIENDLY, CORTEOUS, NICE WAITING ROOM. THANKS FOR EVERYTHING, LES COOPER

Less, it’s always a pleasure to serve you and Virginia! I hope all is well with you and the family. Please stop by the PG shop when you have a moment for a cup of coffee. Kevin Donohoe, Owner

- Pacific Grove
5

My car runs great again. Fast and efficient!!!

Erma, thank you for the kind review and I’ll be sure to let Beau and his staff know! Kevin Donohoe, Owner

- Pacific Grove
Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.