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Monterey and Pacific Grove Auto Repair

4102 reviews
Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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5

Rory and Beatrice were so helpful to us. Our check engine light came on when we arrived in Monterey from Seattle. They were so accommodating and we are now confident that we can return home and have our mechanic there fix it. Beatrice even took us back to our hotel to wait (and picked us up again) while their mechanic thoroughly went over the engine. We highly recommend them!!!

Thank you for taking the time to share your story. The recurring theme is our quality work and stellar customer service. We really try to take care of everyone, but when distressed travelers arrive, we prioritize their needs and try to help salvage their vacation and add peace of mind to the experience! Thanks again for choosing Pacific Motor Service.

- Monterey
5

Very happy with customer service & service done on car

Thank you for choosing Pacific Motor Service Eleanor. We enjoyed seeing you and protecting your Prius from future catalytic converter burglars!!

- Pacific Grove
5

Great service for car & customer satisfaction

Thank you for choosing Pacific Motor Service Eleanor. We enjoyed seeing you and protecting your Prius from future catalytic converter burglars!!

- Pacific Grove
5

Excellent as always!

Thank you Brennan and Niccole, We appreciate you bringing your Prius to us for service. With the catalytic converter covered, no will mess with you now!

- Pacific Grove
5

Pacific Motor Service is HANDS DOWN the best auto repair spot I’ve ever been to. Their fantastic customer service combined with their top notch repair smiths left me and my Mini Cooper feeling super cared for and running better than ever. By far the best auto repair experience I’ve ever had. Thanks Beatrice, Rory and Crew!!!!

Thank you for the stellar review Jessica!! We really appreciate it. We pride ourselveves in the quality of work and the world class service we provide. Our technicians are second to none and Rory and Beatrice are caring and talented. We see ourselves as Monterey Peninsula's Mini experts. We hope to see you again.

- Monterey
5

I’m always very impressed with the great customer service team and outstanding mechanics.

Thank you for taking the time to leave us a kind review Nancy. We pride ourselves in our ability to bring hospitality to the automotive industry. We 'll see you and your lovely Lexus next time you need us!

- Monterey
5

Timely, professional, honest, accurate.

Thank you for your review Mr. Turner. I'm glad we were able to alleviate your Mercedes' window concern with a relatively simple reprogram.

- Pacific Grove
5

Excellent customer service, as always. I have complete trust in this company to take care of my car with integrity.

Thank you Debbie and Vince! We really appreciate your trust and years of patronage. We value trust above all. For us, integrity is a "permission to play" value that we discuss and emphasize every day!

- Monterey
5

Always friendly! I feel like they are honest in recommendations for my car. I went to my dealer prior to coming here. The dealer always tried to have me spend more on things that don’t need repair.

5

As always the service was perfect from the minute you walk in the door till you drive away !!!

Thank you for the perfect grade Terry! We'll see you next time your Lexus needs servicing.

- Monterey
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Pacific Motor Service Monterey is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Monterey (831) 375-9571, Pacific Grove (831) 372-6575 if you have any issues in accessing any area of our website.