Monterey and Pacific Grove Auto Repair

Monterey: (831) 288-5711
550 E. Franklin St., Monterey, CA 93940
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Pacific Grove: (831) 531-2295
1123 Forest Ave., Pacific Grove, CA 93950
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4

Kevin has extraordinary and comprehensive customer skills. Clean establishment competent technicians. It is pricey.

Rosann, I hope you are happy with the lighting system operation now...you can see again at night! Happy holidays to you and your family. We appreciate your trust and look forward to seeing you next service visit.

- Pacific Grove
4

Kevin is very helpful and the Toyota drives much better after the needed repair. We still need to return for a check up of the computer and the sensor connection.

Thank you for the kind words Mica. It's a pleasure to serve you and your family. Enjoy your fmaily time during the holiday season!! -Kevin

- Pacific Grove
5

Service was prompt and the staff was helpful. No presure up selling.

Thank you Mr. Reich it was a pleasure to meet you and serve you. we look forward to seeing you again.

- Monterey
4

The service is always good. They explain what needs to be done before they do it and then go over the work afterwards. As much as possible they work around my work schedule which is helpful. They are always friendly.

Thank you for the kind words Marilyn. We appreciate your feedback and loyalty to our shop. -Beau Blackwell

- Monterey
5

While traveling through my car came down with an issue I couldn't identify. I called and Beau not only got my car in right away to get it diagnosed, the shop took care of me and got me on my way faster than I could have hoped. From what I could see, my car wasn't the only one getting prompt service since everyone I saw was busy getting something done. If I knew of a shop like this at home I'd be a loyal costomer. Thanks for the friendly and fast service Beau!

We are Pacific Motor Service, providing AAA service to the vehicles of Monterey and Pacific Grove.

- Monterey
5

Kevin was very helpful and answered all of my questions without overcharging me!

We are Pacific Motor Service, providing AAA service to the vehicles of Monterey and Pacific Grove.

- Monterey
4

Always appreciate Beau's thorough explanations. Know it's done right, but you have to pay to play:)

Ben we apprecaite your review and are glad that you are pleased with our service. We hope all is well with you and your family.-Beau Blackwell

- Monterey
4

Well, all's well that ends well, sorta, but there were some unnecessary glitches in getting a new battery into my '98 Isuzuz Rodeo. What could have been routine turned into several mis-ordered batteries and plenty o' wasted time. In the end, it was rather pricey, too, with $ 40 bucks charged for labor alone just to change out my batteries and re-hook one up, taking maybe one minute as the cables are clean and new having had an alternator recently installed at PMS, so there really is no justification for a $ 40 change-out in my opinion . Near $ 200.00 battery bill was pretty disappointing overall, but appreciate the service and darren does a fine job

Robb, Thank you for the feedback. I have to agree with you in that glitches do waste time. We are a service shop and not a parts store and sometimes getting correct parts can be a headache. I do appreciate the patience you had. In looking at the estimate, It appears I cut the labor time in half from $40. We do our best to please all of our customers. Please feel free to give me a call if there is anything I can do. Darin 372-6575

- Pacific Grove
5

All three locations have done outstanding work for me on three autos, each with over 100k miles. Keep up the good work.

My crew and I Thank you for the positive feedback. Enjoy the holidays. Darin

- Pacific Grove
4

Great Work

Thank you for the review Marty. It is always nice to receive positive feedback. See you on the course. Darin

- Pacific Grove
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